JUSTIN THORNTON

719-***-**** • Colorado Spring, CO 80922 • adt2uw@r.postjobfree.com

Bachelors in Networking and Information Systems Security Independence University 2021

Currently hold an active Secret Clearance

Actively working on completing CompTia A+ and CCNA Certification by March 2023

PROFESSIONAL EXPERIENCE

Field Engineer Solution Net Systems Quakertown, PA March 2021 – December 2022

Managed and directed team to build and prepare the Automatic Label Applicator (ALA) for deployment into customers system. Responsible for proper installation utilizing diagrams and wire schematics. Insured that build of mechanical aspects ALA were completed on time and to specifications.

Commission ALA after build installing proper software and applying all updates required to run system. Configured IP addresses and software parameters to have the ALA communicate with the customers Network. Provided education and training to the customers Network team on system functions and troubleshooting displayed fault warning.

Provide Tech support after installation and fine tune the ALA system before departure to accommodate a smooth transition from the old system to the new before departure. Part of the customer service trouble call and office tech support for all customers involved with company.

Information Management U.S. Air Force Peterson AFB, CO January 2006 - Present

Promote teamwork through training new members on military customs and curtseys and ensures that all policy and procedures are adhered to and holds members accountable.

Works closely with Commander to develop people and provide on-going training and feedback via Enlisted Performance Reports and Feed Back reviews. Ensures all members are properly oriented to the military culture, and goals.

Work with 8 Unit Training Managers to monitor the progress of technicians training and skill level performance while actively setting team goals and developing over 40 junior enlisted trainees to be promoted into leadership roles.

Balancing a 1.5-million-dollar budget; managing, tracking, and spending a $70,000 budget for IT assets, as well as advising supervisors on purchasing items most appropriate for the project. Researching and buying software programs and hardware assets.

Performing administrative tasks for the project, including creating and organizing a file system, recording, and communicating information regarding the project, and maintaining various records.

Xfinity Installation Technician ICS Colorado Springs, CO January 2017 – February 2020

Installed programs equipment, troubleshooted, diagnosed, repaired, replaced, and upgraded components. Checked 50 Xfinity systems per day to ensure functionality and optimal performance.

Maintained accurate installation, service, and inventory records and ensures adequate supply levels by inventorying stock and communicating needs to warehouse.

Actively listened to descriptions of problems, answering questions, and resolving customer issues while educating 15 customers per day on how to operate all equipment verbally and demonstrating the abilities of the Xfinity product.

C130 Crew Chief and Avionics Technician ICS Colorado Springs, CO December 1992 – January 2006

Maintenance for 16 aircraft and responsible for the Electronic Counter Measures system for the Avionics package. Crew Chief duties include troubleshooting reported issues from flight crew and repair and inspect all systems on at C130H Aircraft. Inspection of engines, radar systems, fuel systems, hydraulic and landing systems. Once issue is validated correct problem, or schedule a specialist to come and repair faults or broken components. Performed preflight inspections launched aircraft for mission and retrieved aircraft after mission. Performed post flight inspections of all systems and read flight logs to ensure there were no issues during flight that needed to be addressed.

Maintained ECM system for accurate function and updated any software and hardware as needed. Successfully, modified and installed new avionics package on 16 aircraft. Scheduled the off-base structural modifications and process the delivery and receiving documentation for each aircraft. Installed hardware and wiring harness on all planes and software for new system.

Trained Electronic Counter Measures shop on operation and function check of system. This also included pre-flight loading of threat hazard on to system.

While deployed managed 30+ aircraft from 6 different units across the Air Force.

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