Material Handler Customer Service
Resume:
Tiffanie Newkirk
Sumter, SC *****
*****************@*****.***
VersatileManager dedicated to inspiring shared vision and empowering teams.Develops professional rapport, effectively leads teams, and positively influences diverse groups. In-depth knowledge of sound business solutions pairedwith first-rate influencing skills to meet and exceed goals.Committed to increasing sales and providing superior customer service. Work Experience
Customer Service Representative, Sykes
Sumter, SC
June 2022 to Present
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers through live chat
• Monitored claims and physician-related services
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
Material Handler
Continental - Sumter, SC
February 2022 to April 2022
I operated a tugger carrying material to and from the machine Material Handler
LJS solution - Sumter, SC
October 2021 to November 2021
• Welding
• Used power drills
• Shipping and handling
• Used a press machine
McDonalds Manager
McDonald's - Sumter, SC
February 2006 to October 2021
• Managed performance of team members, conducted performance appraisals, and recommended promotions.
Led cross-functional projects and identified and solved complex problems across business spectrum. Worked sales floor and interacted with customers and employees to maximize sales potential. Issued detailed responses to problems and complaints to resolve customer service issues. Created and implemented innovative business strategies to drive record sales growth. Prepared payroll and maintenance budgets for corporate management approval. Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
Established customer relationships to build new business,maintain store profitability, and further brand loyalty and recognition.
• Managed day-to-day operations
Material Handler
INVISTA - Luggoff, SC
September 2006 to September 2006
Prepared work orders, bills of lading, and shipping orders to route materials. Labeled the containers with identifying information such as storage bins and final destinations. Verified correct labels on pallets stored and brought defective items to attention of
[Job title].
Recorded product issues and return transactions using electronic product tracking databases. Education
High school diploma
Crestwood High School - Sumter, SC
August 1996 to June 2000
Skills
• Welding
• Materials Handling
• Data Entry
• Manufacturing
• Customer Service
• Forklift
• Team Management
Assessments
Work style: Reliability — Highly Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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