Material Handler Customer Service
Resume:
Jaylen Magee
Snellville, GA
**.*****@*****.***
Dedicated to obtain a position where my skills and willingness to learn can be an asset, while gaining invaluable work experience.
Authorized to work in the US for any employer
Work Experience
Material Handler
McKesson - Duluth, GA
September 2021 to Present
• Shipping, receiving, storing, and distributing of products, materials, parts, supplies and equipment
• Unpack and check goods received against purchase orders or invoices
• Maintains records of received goods, rejecting unsatisfactory items where necessary
• Pulls and fills orders
• Works with RF Scanning equipment to maintain records of merchandise shipped, as well as examine, stock and distribute materials in inventory and on manufacturing lines
• Posts weights and shipping charges and prepares goods for final shipment
• Prepare kitting packages for assembly production
• Use power equipment including forklift, hand tools, and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy
• Standing and engaging in repetitive movement throughout the shift Freight Manager
Ollie's Bargain Outlet - Snellville, GA
June 2020 to Present
Responsible for leading the freight team and provides leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store. Works side by side with the freight team, but maintains accountability for truck unload, freight-processing, merchandising metrics, and presentation standards in the store. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery and furniture-related activities on the sales floor. Occasionally required to run a cash register, perform customer service on the sales floor, or assist with recovery as needed. Works collaboratively with store leadership to accomplish store merchandising goals and tasks to help drive overall store performance.
1. Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team. 2. Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.
3. Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis. 4. Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis. 5. Provides feedback to store leadership regarding the team's performance and ability to meet freight metrics.
6. Responsible for stockroom organization and cleanliness, including back stock control. 7. Prepares for upcoming merchandising efforts and reconciles all inventory transactions, in conjunction with store merchandising leadership.
8. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues. Supervisor
Ollie's Bargain Outlet - Snellville, GA
April 2019 to June 2020
• Operate cash register as required
• Stocking day-to-day needs for the store
• Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
• Assist in receiving freight and sorting freight to organize for pricing .
• Communicate with team leaders to complete any required responsibilities. Warehouse Receiver
Underpriced Furniture - Norcross, GA
August 2017 to February 2018
Unloaded furniture from trucks scan and account for each piece. Used fork-lit or standing lift to store furniture on selfs in warehouse. Monthly inventory or stock.
Order Picking
Warehouse Material Handler
Hitachi Automotive Systems Americas, Inc - Monroe, GA October 2016 to August 2017
Dropping off raw materials with Pack Mule.
Booking
Putting finished material in F.I.F.O. (First In First Out. Responsible for dropping of raw materials and picking up the finished material Hand Bender
Burgflex North America - Holly, MI
March 2016 to October 2016
Receiving/Stocker
MACYS - Buford, GA
November 2014 to January 2015
loading and unloading shipments
● Unload and unpack new merchandise shipments, and prepare them for the selling floor by folding, hanging, or stacking
● Deliver new merchandise to the appropriate department for placement on the selling floor or stock area
● Organize and maintain merchandise in stockrooms, and fill in the selling floor as needed
● Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
● Collect damaged merchandise from designated areas and accurately complete required paperwork
● Restock register wrapstand supplies and collect hangers
● Assist with the pulling and preparation of merchandise for shipment to customers
● Provide support for major sales events
● Participate as needed in selling floor recovery, including folding and hanging merchandise and restocking the sales floor
● Perform other duties as assigned
● Regular, dependable attendance and punctuality
SORTER
UPS - Doraville, GA
November 2014 to December 2014
Responsible for sending packages to its right destination for loading into the ups trucks for ground transport or air cans for air transportation.
Lifting up to 75 pounds.
CUSTOMER SERVICE-STOCK
T.J. Maxx - Flint, MI
October 2013 to October 2014
Responsible for counting money in cash drawers to make sure the correction of amount.
● Responsible for maintaining the area clean and orderly.
● Responsible for solving customer's complaints.
● Credits, refunds, receipts are issued due to the customer's requirement.
● Responsible for answering phone calls of customer to provide all the information regarding to products.
● Maintaining the stockroom in order
● Processing customer shipments and damages
● Transferring and receiving merchandise
● Assisting store staff in daily store operations
● Restocking clothing and store supplies
● Responsible for general store maintenance
● Verified inventory when they arrive
Education
High school or equivalent
Flint Northwestern High School
June 2011
Skills
• Shipping Receiving
• Recieving
• Warehouse Experience
• Materials Handling
• Freight Experience
• Pallet Jack
• Load & Unload
• Order Picking
• Pricing
• Forklift
• Supervising experience
• Merchandising
• Maintenance
Additional Information
SKILLS AND ABILITIES
Reliable
Responsible
Self-Motivated
Strong verbal communication skills
Accuracy and Attention to details
Organization and prioritization skills
Problem analysis, use of judgment and ability to solve problems efficiently
Contact this candidate