Pharmacy Technician Operations Manager

Nicole Tillman

804-***-**** **************@*****.***

Experienced Certified Pharmacy Technician seeking a challenging career where I can use my leadership skills to continue to drive productivity for an organization.

SUMMARY OF QUALIFICATIONS

●Proven leadership, team building, and management skills

●Excellent project development skills and results-oriented

●Effective in multi-tasking and time management

●Can identify strengths and weaknesses in both employees and programs

●Dedicate to achieving success with strong work ethic

●Constantly seeking continuous improvement

CERTIFICATIONS

●Pharmacy Technician License, Commonwealth of Virginia

●Pharmacy Technician License, State of North Carolina

SKILLS

●Compounding, ALV automation, TCGRX, Pre-packing, Staging, E-kits, Cycle fill, CFRX

WORK EXPERIENCE

Pharmscript, Morrisville, NC

Operations Manager January 2022 - Present

Led operations for a team of Certified Pharmacy Technicians serving home care facilities in North Carolina and Virginia.

●Drove payroll, scheduling and organizational problem solving

●Conducted team annual reviews

●Developed team morale and culture

●Aligned the team with company values and set team goals

Omnicare, A CVS company, Henrico, VA 1999 - January 2022

Manager RX Back End Manager LTC 2015 - January 2022

Managed and directed the Workflow, Extemp, Pre-Pack, Picking, Staging, Automated Dispensing, Purchasing, Inventory, Returns/Credits, Delivery and Warehouse departments toward their primary objectives, by performing the following duties personally or through subordinate leads or supervisors.

●Ensured that all orders are accurate and delivered on time.

●Controlled payroll and courier costs.

●Dispensed advice, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies.

●Reviewed operating results of the organization, compared them to established objectives, and took steps to ensure that appropriate measures are taken to correct unsatisfactory results.

●Established and maintained an effective system of communications throughout the organization.

●Followed all applicable government regulations including HIPAA.

Bulk Supervisor 2010 - 2015

Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

30 Days Supervisor, Omnicare 2007 - 2010

7 Days Supervisor, NeighborCare 2003 - 2007

Lead Technician, NeighborCare 2000 - 2003

Picking Technician, NeighborCare 1999 - 2000

EDUCATION

●Caroline High School, Class of 1989

ACTIVITIES

●Community youth advocate

●Parks and Recreation Mentor for Caroline County

●Member of Dawn Progressive Association

REFERENCES

●Available upon request

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