Sales Associate Customer Service
Resume:
Christopher Ross
Sacramento,CA
Objective
To obtain a position that will show my excellent customer service skills to showcase that I am a team player, reliable, dependable, can work independently with little supervision and able to multi-task and work under pressure and meet deadlines. To grow with an amazing company and reach new levels and be an example of what an outstanding employee consist of. Always motivated and dedicated to achieving outstanding results.
Summary of Qualifications
• 8 years of customer service experience.
• 8 years of cashier experience.
• 3 years of supervising/managing experience
Working Experience
6/25/07- 3/20/08
Nick Rodriguez Community Center
Position - Sports Referee
I assisted kids in all phases of sports and helped make sure the games were being played properly and with sportsmanship. I was able to help young kids with self-confidence and help them be able to learn teamwork at an early developmental stage in their life.
5/23/08 -1/1/11
KFC&LongJohnSilvers
Position- Shift Supervisor/Manager
I managed a team of 6 cooks and food packaging workers. I also set up and did prep for corporate events which included table set up and breakdown and made sure food was kept at the right temperatures and all safety procedures were met. I also schedule shifts and made sure we always had adequate staff. I also help clean up at closing setting up chairs and completing any janitorial duties necessary.
10/10-5/12
Macys - (Seasonal) Concord and Antioch Locations
Position – Sales Associate/Department Mgr. Shipping & Receiving
My objective was to assist customers with any questions or concerns on merchandise. I also did suggestive selling techniques on different items and kept in line with sales goals. I also keep area very clean and all merchandise stock nicely and made sure Customer Service was a top priority. I was also in charge of Receiving of Merchandise to make sure all information was entered into the computer accurately and matched against manifest.
05/12- 2/13
Manpower Staffing-
I have worked various numbers of assignments for Manpower including Light Industrial Shipping& Receiving and Production positions. I was always rated on my excellent customer service and received rave reviews on my work ethics and my ability to prioritize and multi-task. I was always offered positions through Manpower because of my ability as a quick learner.
05/13 –8/14
Starbucks Coffee
Position-Barista
My objective is to make drinks and take orders and cashier. Also cleaning and prepping the store for the next shift of workers.
8/14-1/15
Antioch Nissan
Position- Car Sales
My objective was to assist customers with knowledge on vehicles of their choice. That includes taking customers on test drives.
3/15-7/15
T-Mobile
Position- Sales Associate
My objective was to assist customers with what cellular device that fit their needs including tablets, watches, wireless speakers. I also oversaw finding the perfect data plan for customers.
7/15-1/16
Zumiez
Position- Assistant Manager
My objective was to Accumulate sales for the clothing company as well as run the shift that would include up to 4 other employees. Making sure sales numbers are met, breaks are taken, and the store is kept exceptionally clean for our shoppers.
1/17-8/17
AT&T
Position - Entertainment Retail Consultant
My objective was to build sales and increase customers knowledge on store products. From entertainment services like Direct Tv, iPhone and Samsung Phones. Also to keep count of our store inventory and enter our inventory data entry as well at the end of the night.
8/17-7/19
Vital Link
Position- Client Care Specialist/installer technician
My objective is to install medical alert systems in client’s homes for safety in case they have an emergency. Also, minor office work such as scheduling new installs and answering emails.
10/20- Current
Health Net
Position - Customer Service Representative
My Objective is to Assist members with information regarding their health coverage plans and taking monthly premium payments.
5/24/21-8/17/21
Kuerig Dr pepper
Position Warehouse ( Beverage Picker)
My Objective was to Select beverages and load them onto pallets for delivery trucks. Operate Pallet Jacks and Forklifts when needed to move product. Daily closing procedures included cleaning and restocking beverages .
Education
Deer Valley High School 08 (High School Diploma)
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