Head Server Credit Manager

SJ Selena Johnson

Cameron, NC ***** 919-***-****

adt2hw@r.postjobfree.com

PROFESSIONAL

SUMMARY

Highly-qualified Credit Manager driven to minimize risk while capitalizing on opportunities to accomplish bank objectives in sales, customer growth and bottom line profitability.

SKILLS Operational Reporting

Employee Training Oversight

Performance Strategies

Sales Proficiency

Credit Evaluation

Project Requirements

Compliance Assessments

MIcrosoft Applications (excel,

publisher, powerpoint, word, and

access

Time Management

Credit and Collections

Collection Calls

WORK HISTORY ASSISTANT CREDIT MANAGER 12/2020 to CURRENT Farmers Home Furniture Sanford, NC

Work cross-functionally with sales, management and other departments to maintain effective operations.

Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.

Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts. Monitored accounts for signs of fraud and non-payment issues. Obtained and interpreted financial statements to assist in credit limit reviews.

Devised collection recovery strategies to resolve customer issues and delinquent cases.

Oversaw reporting, documentation and recordkeeping requirements for department.

Reviewed and analyzed loan procedures.

Investigated and evaluated customers for creditworthiness and potential risk factors.

PERSONAL CARE ASSISTANT 01/2018 to 12/2020

West Field Rehab Sanford, NC

Assisted with daily living activities, running errands and household chores. Remained alert to problems or health issues of clients and competently responded.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles. Planned, prepared and served meals and snacks according to prescribed diets.

HEAD SERVER 02/2016 to 12/2018

Hwy 55 Burgers Shakes & Fries SANFORD, NC

Trained new staff on restaurant operations and policies to strengthen performance.

Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.

Stayed up-to-date on menu changes to help customers make food choices.

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Handled customer complaints in a timely fashion

Provided daily server supervision for both lunch and dinner shifts Monitored and mentored new servers to ensure efficient dining operations EDUCATION GED 06/2018

Central Carolina Community College, Sanford, NC

ADDITIONAL

INFORMATION

Personal References :

Joyce Johnson 919-***-****

Sandy Mclean 919-***-****

Sandra Watson 919-***-****

Work References :

Todd Hurley 919-***-****

Sandra 336-***-****

Angela Joyner 910-***-****

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