Security Officer Data Entry

Parminder Singh

* ****** ****** *****, ******** ON L6R0P1 437-***-****

*************@*****.***

Education

Supply Chain Management (2019 – 2020)

St. Lawrence College Ottawa, ON

Two days General awareness camp about ‘basic rights of international students & educational assistance programs’ managed and organized.

Environment management And Assessment

Algonquin College Ottawa, ON

Electrofishing level 1 certification obtained.

(2018 – 2019)

Bachelor of Science in Agriculture Hons. (2013– 2017) Punjabi University Patiala Patiala, Punjab, India WES accredited

RAWE (Rural Agricultural Work Experience)- 4 months training programme inclusive of field trips and awareness camps to educate farmers about new innovations and techniques for Sustainable production and to motivate more farmers to adopt Organic Farming. Professional Experience

Sonder logistics (Amazon DSP), Ottawa, Ontario. 2022-04 to 2022-09 Delivery driver

Transporting and delivering goods and/or items to clients or business in a safe, timely manner

Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied posttrip inspections for vehicle maintenance.

Helping with the loading and unloading of materials from the delivery vehicle

Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints

Accepting payments upon delivery

Rescheduling deliveries with customers if they are unable to receive them Giving customers information about new products and services Completing and submitting logs and reports.

Receive and follow customers’ locations through the software, and follow the route as given.

Reroute passages to destinations in cases of high traffic, or road diversions, due to construction.

Maintain a neat and professional approach at all times. Securitas Canada Ltd., Ottawa, Ontario 2020-09 to 2022-01 Field Supervisor

Have the ability to work alone and in a team, taking advice and instructions from the leadership team.

Excellent oral and written communication skills and used to address the customer requests and update senior teams in different departments.

Working in outdoor environment, supervising 40 plus commercial bank branches in 5 cities. Parminder Singh

2 Silver Willow Trail, Brampton ON L6R0P1 437-***-**** *************@*****.***

Working rotational shifts in outdoor environment, practising defensive driving and pre & post trip inspections on daily basis.

Timely vehicle and equipment maintenance.

Ensure the delivery of effective on-site training through scheduled site visitation to all shifts.

Complete Security Officer quarterly inspections and document deficiencies for corrective action.

To submit detailed and accurate reports in a timely manner.

Obtain a working knowledge of site Post Orders and audit same to ensure Post Orders are current and procedures are understood and implemented.

Ensure each site is properly equipped with an adequate supply of logbooks, Security Officer Reports, and any other equipment approved by the Branch Manager.

To respond to any identified site emergency and submit a written report.

To apply fair and equitable progressive discipline governed by Employment Legislation and/or the Collective Bargaining Agreement and as per parameters defined by the Branch Manager.

Report any identified shortfall in Security Officer resources to the Branch Manager.

Ensure all patrol/alarm visits are completed and documented in accordance with company policy. Paragon Security Services North York, Ontario 2020-06 to 2020-09 Mobile Supervisor

Supervising more than 70 residential condominiums across GTA.

Enforcing parking regulations on requested sites, duties include giving warning notice and in case of repetitive offence, contacting TPS to issue parking notices.

Responsible for managing the physical security of assigned sites with a team of security guards by providing a professional, efficient, and approachable security services.

Supervise and ensure all security guards carry out their duties in an efficient and responsible manner.

Provide training and orientation to new team members.

Liaising and communication effectively with all appropriate operational departments.

Ensuring compliance with licensing laws, health and safety and other statutory regulations.

Operate and analyze the CCTV and video surveillance, access control and protection system to ensure the security of the site.

Writing and emailing daily shift reports to the client service manager at the end of each shift.

Answering phones and responding to other inquiries at the front desk.

Perform routine verification of physical environment and keep up-to-date logs of daily activity.

Patrol assigned areas on foot to ensure personnel, building and equipment secured.

Monitoring video surveillance system and reviewing footage if necessary.

Responding to alarms and calls of security concern

Great problem solving skills, worked solely. Try to listen and understand properly of the customer’s problems and provide them with appropriate solutions otherwise, direct them tocontact to the right person.

Parminder Singh

2 Silver Willow Trail, Brampton ON L6R0P1 437-***-**** *************@*****.***

Walmart Mississauga, Ontario 2019-09 to 2020-05

Customer Service Sales Floor Associate

Communicating with other associates to ensure floor coverage is maintained Provides excellent Customer service

Being knowledgeable about emergency and safety procedures

Maintaining a safe work area, free of excess debris and fixtures

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately & completing and retaining required paperwork, logs, and other documentation.

Maintains sales floor area of responsibility in accordance with company policies and procedures by stocking and rotating merchandise; securing merchandise and monitoring the area of shrink, security risks, and safety.

Supports store operations by executing daily workload and processes; following One Best Way

(OBW) standards and procedures; participating in team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities; training with academytrainers to enhance and develop skills; and escalating business area issues or needs to facility leadership.

Uber driver and food delivery 2019-present

Ensure the safety of all riders.

Provide a safe place for your riders to be picked up and dropped off.

Provide a safe driving experience for your riders and get them to their destinations.

Ensure that all patrons have properly used the mobile application to close their ride share.

Respond to calls and pings from passengers according to the protocols established by the company.

Work with the Uber software to ensure the truncation of rides, at the end of each ride, according to the specifics of established protocols.

Perform both preventative and regular maintenance on cars ensuring that they remain in good working order.

Maintain COVID-19 safety requirements when transporting passengers.

Ensure to keep hot food HOT and cold food COLD in an insulated container. Certifications

GZ Ontario driving license- no demerits and clean abstract.

M.L.E.O Certifications (expires July 2024)

Security guard License (expires March 2024)

Standard First Aid and CPR/AED level C (expires September 2024)- Red cross.

Smart Serve certificate

Parminder Singh

2 Silver Willow Trail, Brampton ON L6R0P1 437-***-**** *************@*****.***

Skills

Microsoft Office- Excel, Word, PowerPoint

Internet explorer, Outlook and other email platforms Multilingual – English, Punjabi & Hindi

Excellent written communication skills- 4 year experience of memo book maintaining and report writing.

Exceptional problem-solving skills- 3+ years of experience in customer service with ability to focus on clients‘ needs and listen, ask questions and provide the right solutions

Strong multitasking skills such as scheduling appointments, answering phone calls, mailing, expense reporting, and data entry.

Strong goal-oriented skills and driven to succeed – Able to manage high volumes of workloadand complete tasks in a timely manner.

Dedicated group leader and believes in teamwork who is inspired to help push the business by perseverance and hard work.

Love to learn - Ability and willingness to learn new skills for career progression and knowledge. Always curious and adaptable to the changing circumstances and environment. Love to listen to and learn from the experiences of others.

Volunteer Work

Tree Plantation Drive- planted more then 5000 trees around boundary of different villages in Punjab.

Clean Community- Weekend volunteer cleaning of cycle lanes in Ottawa (collecting garbage from sides in group of 5-7 people).

Fundraising for food bank.

Community service at Sikh temple Ottawa.

Contact this candidate