Support Representative End Associate

Joniah Foster

Student

Email: *******@*****.***

Address: *** ******** **.

Phone: 469-***-****

Date of birth: Jun 26, 2003

Nationality: American

OBJECTIVE Self-motivated, team player with strong organizational and interpersonal skills.

Always looking to learn new skills, take on extra responsibilities, and grow professionally.

EXPERIENCE

Desoto, TX

Jan 2021 - Jul 2021

Cashier

Tom Thumb

Dallas, TX

Feb 2022 - Apr 2022

Customer Service Representative

T-Mobile

Dallas, TX

May 2022 - Aug 2022

Customer Support Representative

Academy Sports + Outdoors

Dallas, TX

Jul 2020 - Jan 2021

Front End Associate

Chick- l-A

• Handled customer complaints with empathy and composure.

• Performed daily tasks to ensure a neat, clean and organized store

• Processed credit card and check payments

• Handled customer complaints with empathy and composure.

• Handle customer inquiries and complaints

• 91% customer satisfaction rate

• Managed inquires about services, prices, billing, etc Dealt with customers, providers, and contractors in a warm yet professional manner

•

• Consistently met my short and long-term targets. Processed a range of documentation and entered information into databases.

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Assisted in providing customer satisfaction by providing customers with refunds, gi cards and vouchers

•

• Maintained and organized the online customer account database

• Handled customer complaints with empathy and composure.

• Obtain card and cash payments from customers for their orders EDUCATION

Prairie View, TX

Aug 2021 - Present

Social Work

Prairie View A&M University

Lancaster, TX

Aug 2018 - Jun 2021

Business

Cedar Valley College

SKILLS LANGUAGES

English

Native

Take orders from sit-in and drive-through customers, pack the food, and ensure that napkins and condiments are included

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• Customer Assistance

• Organized

• Quick Learner

• Teamwork

Contact this candidate