Courtney Davidson

Kenosha, WI *****

adt2eg@r.postjobfree.com

+1-262-***-****

Willing to relocate to: Illinois

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Walgreens - Kenosha, WI

October 2021 to Present

Customer Services, Call center, Merchandising and Pricing, Sales Lyft Driver

LYFT - Milwaukee, WI

June 2021 to August 2021

● Picking up and dropping off customers to their designated locations

● Provided quality customer care

● Track driving times through Lyft Driver App

Cashier

Festival Foods - Kenosha, WI

February 2021 to April 2021

● Cashiering

● Point of Sale systems

● Cash Handling

Customer Service Representative

Meijer - Kenosha, WI

September 2016 to May 2020

● Point of Sale systems

● Cash Handling

● Customer Services

● Sales/ Merchandising

● Pricing/ Inventory

● Team Building/ Training

● Price Setting

● Stocking/Unloading

● Pallet Jack

Cashier

Pick N Save - Kenosha, WI

August 2015 to December 2015

● Cashiering

● Cleaning

● Point of Sale systems

● Stocking

Waitress/Hostess

Robert’s Americus Restaurant & Bar - Americus, IN

May 2014 to December 2014

● Waiting tables

● Dishwashing

● Stocking

● Food preparation

● Serving

Daycare Assistant

YMCA - Pleasant Prairie, WI

May 2011 to December 2013

● Helped care for children Infant- 10 years of age Cook/Server/Cashier/Stocker/Baker

Mars Cheese Castle - Pleasant Prairie, WI

January 2008 to January 2009

Moved to a different location.

Production Line Worker

Saputo Cheese USA Inc. - Lena, WI

production line

packaging

light janitorial

Cashier/Stocker

Bp Gas Station convenience store - Kenosha, WI

cashiering

stocking

light janitorial

Lot Associate

Piggly Wiggly - Kenosha, WI

bagger

lot attendant

light janitorial

Dietary Aide

St. Joseph's Home and Rehabilitation Center - Kenosha, WI dietary aide

dishwashing

food preparation

Education

High School Diploma in General Studies

Logansport Community College - Logansport, IN

September 2003 to June 2007

Skills

• Typing

• Training & development

• Cash handling

• Driving

• Windows

• Merchandising

• Microsoft Word

• Data entry

• Phone etiquette

• Stocking

• Sales

• POS

• Microsoft Powerpoint

• Microsoft Outlook

• Pallet jack

• Organizational skills

• Microsoft Excel

• Dietary Aide Experience

• Childcare

• Pricing

• Food Preparation

• Host/Hostess

• Cooking

• Serving Experience

• English

• Cleaning Experience

• Retail Sales

• Packaging

• Guest Services

• Laundry

• Front Desk

Languages

• English - Expert

Certifications and Licenses

First Aid Certification

Not Certified. Took an online course.

CNA

Not licensed, but have previous experience in CNA setting. Took in-person course. Driver's License

July 2019 to July 2027

ServSafe Alcohol

Liquor license

Assessments

Verbal communication — Completed

July 2021

Speaking clearly, correctly, and concisely

Full results: Completed

Retail customer service — Proficient

October 2021

Comprehending and responding to retail customer needs Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Highly Proficient

October 2021

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Familiar August 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Customer focus & orientation — Highly Proficient

May 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Proficient

May 2021

Identifying and resolving common customer issues

Full results: Proficient

Sales skills — Familiar

May 2021

Influencing and negotiating with customers

Full results: Familiar

Inside sales — Familiar

May 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Call center customer service — Proficient

August 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Written communication — Completed

August 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed

Administrative assistant/receptionist — Completed

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Working with MS Word documents — Proficient

August 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Delivery driver — Highly Proficient

October 2021

Interpreting instructions or signs and solving problems Full results: Highly Proficient

Basic attention to detail — Familiar

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Proofreading — Familiar

October 2021

Finding and correcting errors in written texts

Full results: Familiar

Early childhood development — Proficient

October 2021

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Any gaps in employment due to personal health reasons and/or relocation reasons

Contact this candidate