Digital Editor, proofreader

Gilbert, AZ 480-***-**** ***********@*******.***

Sasha D. Salvidge

Professional Accomplishments

Production Editor

Highlights

Assist in creating onboarding process for new editors.

Develop and execute new onboarding process for contract editors.

Perform in-depth research to make courses free of unconscious bias.

Consistently work with tight deadlines to ensure courses are published in time for the new school year.

Work closely with vendors to get the desired results in content and assessments.

Editing Responsibilities and Skills

Communicate with writers, developers, contract editors, and Production Specialists through all phases of course development to ensure product is a success.

Perform fact checking for dates, names, etc. to ensure integrity of information.

Edit content for grammar, style (CMoS), clarity, organization, appropriate grade level, key terms, and logical flow of ideas and transitions.

Format sources to be listed in MLA 8.

Review courses at every level to ensure it meets all legal requirements of the Americans with Disabilities Act.

Refine layouts for documents so they are ready for production.

Edit closed captions for videos and ensure transcript reflects correct information.

Collaborate with other members of the curriculum department to ensure our best work is presented in all courses.

Quality Assurance Editor

Review content pieces in their current format prior to being published to make certain they

Adhere to WCAG guidelines

Are written with clear, concise direction

Contain technology of high standards

Reflect any and all sources cited

Review Full Courses for Social Sciences and Language Arts before publishing to ensure

The instruction is understandable to the grade level in which it is written

All links are accurate and WCAG compliant

Assessment questions are grammatically correct and reflect correct answers

Lesson and activity titles are spelled properly

Technology works accordingly

Activities and content pieces are placed in appropriate lessons

Process tickets across all disciplines for curriculum issues

Work with managers to correct any issues within live courses.

Collaborate with programming to ensure all changes are made in live courses.

Communicate changes and re-publishing dates to clients once changes have been confirmed.

Additional Tasks

Collaborated with Social Sciences and Language Arts departments to streamline processes for submission of content pieces, videos, timelines and full courses.

Assisted in creating the Quality Assurance process to guarantee the highest quality of curriculum is published.

Researched literature pieces for multiple courses for the Language Arts department.

Assisted the Math department in second edits for video transcripts.

Attended virtual classes and multiple webinars regarding WCAG guidelines and solutions to ensure students with disabilities have full access to courses.

Assisted my manger by editing content for vocational elective courses and assessment questions, and any other duties requested (finding videos for courses, finding images, submitting pieces for copyright, etc.)

Work in multiple systems to track time, make corrections to courses, and run reports.

Create HTML pages as needed for video transcripts.

Contract Specialist/Processor

Determine solutions to best resolve issues with contract paperwork

Review and prepare contracts to submit to ADT for funding

Prepare and follow up on contracts with customers

Communicate with Technicians regarding paperwork

Communicate with ADT Dealer Support

Follow up on all pending paperwork

Collect monies owed for additional equipment and install fees/Answer phones

Update and maintain customer files

Additional duties as assigned

Fsa

Quality Control Analyst

Review deposit accounts for errors in set-up, compliance issues, and make sure accounts are free of spelling errors

Correct errors that can be corrected without reaching out to branch personnel

Communicate with team members regarding new procedures and outstanding errors to promote teamwork and ensure the best work is being done to help branch personnel and promote quality member service

Keep open lines of communication with branches to ensure all information is absolute, including follow-up emails or phone calls if necessary

Keep meticulous records in monthly reports to assist managers in branches with outstanding errors

Pull reports daily for new data and input into monthly Excel spreadsheets

Members Solutions Representative

Responsible for assisting members with financial needs, open DDA accounts, IRA Savings accounts, and accept and enter loan applications

Set appointments with Financial Services Department for members making investments

Set appointments with mortgage officers for members to apply for home loans

Assist tellers during peak hours

Answer phones to assist members

Assist in balancing vault, filling currency dispenser, and balancing the coin machine

Maintain sales goals

Keep record of new members and follow-up to assist with any possible needs

New Accounts Representative

Open New Accounts: Checking, Savings, Certificate of Deposits, IRA’s, and Safe Deposit Boxes

Organize and lead ‘Welcome Home Meetings’ which promotes quality customer service by sharing success stories, new ideas, and setting goals with team members

Educate customers on accessing Electronic Statements and Internet Banking

Process customers’ requests to raise/lower limits on Star Visa Debit Cards in person or via phone request

Balance vault, and balance/refill ATM two times a week

Sell and program Deluxe Gift Cards

Train Tellers and New Accounts Representatives on new procedures

Process returned mail while maintaining new addresses for customers

Responsible for selling and keeping inventory of traveler’s checks and Safe Deposit Boxes

Participate in and help organize community events: Parades, sports boosters, and Pecan Festival

Financial Data Clerk

Assist company accountant in accounts receivable/payable

Integrate new billing procedure for entire company while going through a system conversion

Mail out and process billing for over 200 clients

Work diligently in QuickBooks by entering client billing information to ensure collections are up-to-date

Perform on Data Entry side of company as needed

Answer high volume phone calls

Perform collection calls and maintain collection letters

Employment History

January 2017-Present

December 2014-January 2017

September 2013-November 2014

Production Editor

Quality Assurance Editor

Contract Specialist/Processor

StrongMind, Chandler, AZ

StrongMind, Chandler, AZ

ClearCall Solutions, Chandler, AZ

May 2011-September 2013

QCD Analyst/MSR

Desert Schools FCU, Phoenix, AZ

January 2009-April 2011

New Accounts Rep

Vision Bank, Meeker, OK

February 2003-

September 2005

Financial Data Clerk

United Central Control,

San Antonio, TX

Education

March 2014

B.A. in English, Language & Literature

Southern New Hampshire University, Manchester, NH

1998-2001

Salutatorian, Top 10% of Class

Diploma

National Honor Society

Healdton High School, Healdton, OK

4-H Carter County Horse Club President

References

Available upon request.

Contact this candidate