Customer Service Clerk

Martina Adel Sharoupim

Arlington, TX *****

Mob: +1 (551) 221 - 6887

E-mail:******************@*****.***

Martina Sharoupim CV REFERENCES TO BE FURNISHED UPON REQUEST. P a g e 1 2 Career Objective

Seeking a challenging position in a reputable facility where I fulfill my aspiration for career and personal development.

Education

Bachelor of Arts / Science, Faculty of Fine Arts, Helwan University, Cairo, Egypt.

Graduation: 2020.

Concentration: Graphic “Print Making”.

GPA: Good.

Coursework: History of Civilization, Principles of Design, Principles of Prespective, General History of Art, Arabic Calligraphy, Drawing & Design, Criticism & Aesthetics, Sketching, Landscaping, Printmaking Designs.

High School Diploma (Thanweya Amma), Naguib Mahfouz Secondary School for Girls, Cairo, Egypt.

Graduation: 2012.

Concentration: Arts.

Grade: 92.02%.

Previous Work Experience and Training

Sally Beauty Supply, June 8,2021 – December 11,2021. Beauty Advisor:-

Give beauty advice, suggest and sell products.

Explain how the products work, demonstrate how to use the products.

Operate the cash register.

Helping in customer service by returning products and also doing a refund for the customers. Integrity Staffing Solutions at RTR, February 17,2020 – December 16,2020. Quality Assurance - Putaway - Picking:-

Responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet established quality standards.

Inspecting products at different phases in their development to ensure they meet a set of consistent standards.

Performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.

Dunkin Donuts, June 15,2019 – October 25,2019.

Cashier - Barista:-

Make and serve beverages such as coffee, tea and specialty beverages.

Processing cash, debit or credit.

Balancing the cash register, making change.

Recording purchases, processing returns and scanning items for sale. Martina Adel Sharoupim

Arlington, TX 76017

Mob: +1 (551) 221 - 6887

E-mail:******************@*****.***

Martina Sharoupim CV REFERENCES TO BE FURNISHED UPON REQUEST. P a g e 2 2 Cadre Security at G-III, July 11,2018 – October 25,2018. Security Guard:-

Use detection devices to screen individuals for weapons or ensure only authorized employees enter restricted areas.

Keep an eye on the entrance and exit to prevent theft and ensure workplace security.

Patrol the premises and check surveillance feeds consistently. Travel Market at HMS Host, March 3,2017 – December 28,2017. Cashier:-

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints. ShopRite, December 26,2015 – August 5,2016.

Service Clerk:-

Responsible for providing excellent customer service handling cashier duties.

Providing information for the customers.

Answering questions on the company's products and services. Extracurricular Courses

ECG/EKG Technician, Middlesex County College, October 2017.

Phlebotomy : I, Middlesex County College, November 2017.

Phlebotomy : II, Middlesex County College, November 2017.

Phlebotomy : III Externship, Middlesex County College, November 2017.

BLS CPR, Middlesex County College, November 2017. Language and Skills

Type of Skills Skills Description

Language

skills

Arabic: Mother Tongue.

English: Very Good.

Personal skills

Very good interpersonal skills: team-

work, decision maker, punctual, self-

motivate and working under pressure.

Very good negotiation, analytical and

leadership skills.

Quick adaptability to work

environment.

Contact this candidate