Eden Zurlent-Trammel

**** **** **** **

Orlando, FL 32822

312-***-****

adt2ax@r.postjobfree.com

8+ years’ experience in consultative style selling, social services and administration.

Skilled at bringing solutions to a problem—not just treatment of the symptoms.

Reliable and dependable in both trivial and complex work assignments.

Bilingual English and Spanish communications fluency.

Employment

Knowledge Transfer LLC

Marketing Director and Claims Administrator 2017 — 2020

Overseeing marketing strategies and creating customer traffic for roofing contractors.

Trained salespeople supervised and monitored the Insurance claims and customer service department.

Processed homeowner insurance claims, collected claim deductibles, insurance checks and handled and filed paperwork.

Southern Technical College

Admissions Representative 2015 — 2016

Active daily high-volume calls to prospective students; securing interviews and enrollment appointments.

Consistent recruitment goals' achievement, exceeding the base requirements of the position.

Communication and relationship building throughout the recruitment and enrollment process.

Florida United Methodist Children’s Home (FUMCH)

Residential Child Care Assistant 2012 — 2014

Responsible for the oversight and care of orphans and neglected children.

Diligent administration of child needs services—including transportation, cooking, tutoring, and mentoring.

Logging and documentation of child behaviors, progress, medications, and activity reports.

Signet Group, Inc.

Consultant 2001 — 2012

Responsible for business development as an independent contractor for insurance products and services.

Established public speaking events and targeted demographic seminars to drive business.

Recruited and trained new consultants under my immediate management.

Latino Agency

Case Manager/Educator 2008 — 2009

Proactive management of the relationship and communication between parents and troubled children.

Advocated for stronger children rights while assisting children with transitional housing and violence intervention.

Created seminars and workshops to encourage greater communication and collaboration.

Maintained monthly detailed accounting and budgets of grant funds disbursements.

Oklahoma Public Schools

Bilingual Teacher’s Assistant 1996 — 2000

Role model to students—creating a vision for them, of dual language advantages.

Active support translator between parents and the administration as needed.

Student supervisor on bilingual matters and state exam preparation needs.

Education

Oklahoma State University 1998-2000

Putnam City High School 1996

Certifications

Computer Literacy, Anger Management, Child Abused and Care, Domestic Violence, Rape Victims,

Suicide Prevention, Fire and Water Safety, Adult CPR and Infant CPR

Life Insurance and Annuity Instruments Licensure

CPI, HIPPA, Medicine Orientation and Paraprofessional Assessment Exam 470 score

References

Available upon request

Contact this candidate