Customer Service Tech Support

PROFILE

Dedicated and focused administrative assistant who excels at prioritizing, completing

multiple tasks simultaneously. Committed to delivering high quality results with little supervision. Energetic, positive, punctual and always professional. VERIZON REMOTE TECH SUPPORT- CUSTOMER SERVICE — 2016-2020 Delivering a positive experience that solves customers challenges in one call. Troubleshooting tech problems, setting up new customers equipment, upgrading premiums bundle packages and customer satisfactory remotely. OAKLEY BRAND REP — 2012- 2016

Traveling Brand Rep, includes traveling to low volume stores informing and training staff in sales coaching, visual merchandising, brand and product knowledge. Overall bringing lower sale goals to higher volume goals consistently. Building Staff relationships and team building.

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EDUCATION

SOUTHERN UNIVERSITY — PUBLIC RELATIONS 2020- PRESENT SKILLS

Public Relations, Adobe Photoshop, Digital Marketing, Data Entry, Retail Sales, Help Desk, Customer Service, Tech Support, Sales Experience, 55 WPM. REFERENCES

Ryan Richards- (682) 358- 8038

Alicia Bigleow (713) 396- 3853

Gordon Daniels (214) 875- 6548

225-***-**** 10155 Perkins Rowe, Baton Rouge, La. ******************@*****.*** WHITNEY BOUDREAUX