customer service agent. currently also full time student
Resume:
SUMMARY
SKILLS
EXPERIENCE
NOONEH
MOVSESSIAN
*****************@*****.***
Los Angeles, California 91040
Im a hardworking and reliable college student with strong ability in multitasking and fast working. Highly organized, proactive and punctual with team-oriented mentality.
• Effective planning
• Call Center Operations
• Team Supervision
• Working collaboratively
EDD CUSTOMER SERVICE AGENT 10/2021 to Current
ManpowerGroup - Los Angeles, California
Responded promptly to customer service calls and inquiries from diverse groups of individuals.
•
• Fielded customer complaints and queries, fast-tracking them for problem resolution. Coordinated with EDD to understand project needs and provide needed support to meet targets.
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RECEPTIONIST AND FRONT DESK WORKER 01/2021 to 10/2021 Legacy Partners Insurance & Financial Services - Glendale, CA Resolved payment issues quickly through meticulous research, and contacting companies regarding to issues
•
Engaged customers and provided high level of service by carefully explaining details about documents
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Improved office operations continually by maintaining records, tracking data and promoting internal communications.
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DENTAL ASSISTANT AND BACK OFFICE WORKER 09/2020 to 01/2021 Arakelian DDS - Glendale, CA
Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures
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Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, and educating patients about procedures
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Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy
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Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
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FRONT DESK RECEPTIONIST 08/2020 to 09/2020
Patrick Minassian DDS - Glendale, CA
• Answer phone calls and make appointments for patients Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures
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Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
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HOSTESS/CASHIER 05/2018 to 09/2020
Shiraz Restaurant - Glendale, CA
• Planning, reserving and organizing large numbers of parties EDUCATION AND
TRAINING
LANGUAGES
• Also, handling payments and receipts of the restaurant Assisted by manager with completing end-of-day counts and securing funds to prevent loss or theft
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• Welcomed customers, offering assistance to help find necessary store items
• Wrapped items and bagged purchases properly to prevent merchandise breakage. STUDENT ASSISTANT 07/2019 to 08/2019
EDD - Glendale, CA
Assisted the departments manager and staff members with instructional responsibilities like answering calls, organizing data and documents
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Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence
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Cleaned and organized classrooms, materials and supplies to support maximum efficiency
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• Prepared and edited reports, presentations and articles. Herbert Hoover High School
High School Diploma
Chemical Engineering, 06/2019
Glendale Community College - Glendale, CA
Aerospace Engineering Technologies, 01/2019
GPA: 3.5
Fluent in writing and speaking English, Farsi, and Armenian LANGUAGES English:
Native/ Bilingual
Persian:
Native/ Bilingual
Armenian:
Native/ Bilingual
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