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customer service agent. currently also full time student

Location:
Tujunga, CA
Posted:
December 15, 2022

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Resume:

SUMMARY

SKILLS

EXPERIENCE

NOONEH

MOVSESSIAN

adt217@r.postjobfree.com

818-***-****

Los Angeles, California 91040

Im a hardworking and reliable college student with strong ability in multitasking and fast working. Highly organized, proactive and punctual with team-oriented mentality.

• Effective planning

• Call Center Operations

• Team Supervision

• Working collaboratively

EDD CUSTOMER SERVICE AGENT 10/2021 to Current

ManpowerGroup - Los Angeles, California

Responded promptly to customer service calls and inquiries from diverse groups of individuals.

• Fielded customer complaints and queries, fast-tracking them for problem resolution. Coordinated with EDD to understand project needs and provide needed support to meet targets.

RECEPTIONIST AND FRONT DESK WORKER 01/2021 to 10/2021 Legacy Partners Insurance & Financial Services - Glendale, CA Resolved payment issues quickly through meticulous research, and contacting companies regarding to issues

Engaged customers and provided high level of service by carefully explaining details about documents

Improved office operations continually by maintaining records, tracking data and promoting internal communications.

DENTAL ASSISTANT AND BACK OFFICE WORKER 09/2020 to 01/2021 Arakelian DDS - Glendale, CA

Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures

Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, and educating patients about procedures

Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy

Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

FRONT DESK RECEPTIONIST 08/2020 to 09/2020

Patrick Minassian DDS - Glendale, CA

• Answer phone calls and make appointments for patients Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures

Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

HOSTESS/CASHIER 05/2018 to 09/2020

Shiraz Restaurant - Glendale, CA

• Planning, reserving and organizing large numbers of parties EDUCATION AND

TRAINING

LANGUAGES

• Also, handling payments and receipts of the restaurant Assisted by manager with completing end-of-day counts and securing funds to prevent loss or theft

• Welcomed customers, offering assistance to help find necessary store items

• Wrapped items and bagged purchases properly to prevent merchandise breakage. STUDENT ASSISTANT 07/2019 to 08/2019

EDD - Glendale, CA

Assisted the departments manager and staff members with instructional responsibilities like answering calls, organizing data and documents

Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence

Cleaned and organized classrooms, materials and supplies to support maximum efficiency

• Prepared and edited reports, presentations and articles. Herbert Hoover High School

High School Diploma

Chemical Engineering, 06/2019

Glendale Community College - Glendale, CA

Aerospace Engineering Technologies, 01/2019

GPA: 3.5

Fluent in writing and speaking English, Farsi, and Armenian LANGUAGES English:

Native/ Bilingual

Persian:

Native/ Bilingual

Armenian:

Native/ Bilingual



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