Banquet Server Customer Service
Resume:
Tomania Dunlop
Seattle, WA ****8
adt20x@r.postjobfree.com
SOFT SKILLS
Able to communicate professionally with customers, co-workers, and business associates. Creates positive work environments and positive customer experiences. Strongly developed organizational skills. Works well in both a team environment as well as on solo projects with a strong attention to detail. Has a passion for learning and figuring out how things work. SELECTED WORK HISTORY
Hyatt Regency – Seattle, WA
Banquet Server October 2022 – Current
Event servers are responsible for food and drink service at hotel banquet functions. Ensure function space is visually appealing and present the menu offering for the event. Linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment. Seattle Convention Center – Seattle, WA
Banquet Server July 2019 – Current
Serving patrons food and beverage at midsize to large events including weddings and corporate functions. Help with table setting, bussing, and break down of tables. Work individually and as a team to provide excellent customer service, direct guests around the venue, and maintain professional communication while interacting with clientele. IHOP – SeaTac, WA
Server June 2017 – November 2018
Ensure customers have an enjoyable dining experience by providing prompt, accurate, and attentive service at companies busiest restaurant in the Pacific Northwest. Promote high guest check averages by way of up-selling on additional food, beverage, and specials. Provide additional support as needed including cleaning and restocking. Certifications
• Mixolgy Certification
• Washington State Food Worker Card
• Class 12 Mixologist Permit
Skills
• Customer Service
• Training
• Record Keeping
• Point-of-Sale
• Inventory
Education
Bartender Academy of Tacoma
Mixology Certification
Seattle Central Community College
Associates of Arts Degree
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