Assistant Manager Customer Service
Resume:
Joyce Wrotniewski
Franklinville, NJ *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Parts Professional
Advance Auto Parts
March 2009 to Present
To drive sales, run the front and train new team members Assistant Manager
AutoZone
August 2020 to September 2021
Assist General manager in all aspects of the store and day to day, inventory control, customer service, parts and retail, money management
Driver
Pep Boys Speed Shop - Vineland, NJ
January 2005 to November 2008
Delivered parts to commercial customers
Dept manager
Ct farm and country - Glassboro, NJ
January 1991 to March 1998
Ran 3 depts including but not limited to Mens wear(clothing),seasonal and service desk (tractor Parts) Education
High school or equivalent
Skills
• Delivery Driver Experience (5 years)
• Driving
• Basic math
• English
• Customer service
• Retail Management
• Assistant Manager Experience
• Retail Sales
• Store Management Experience
• Inventory Control
• Merchandising (10+ years)
• Heavy Lifting
• Computer Literacy
• Shipping & Receiving
Certifications and Licenses
driver's license
Assessments
Customer Focus & Orientation — Proficient
March 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Customer focus & orientation — Highly Proficient
November 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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