Service Representative Customer

a YULISSA

= ESPINOZA

Donna, Tx *****, 956-***-****, ymespi07033@gmailcom

PROFESSIONAL SUMMARY

Knowledgeable Team Lead equipped with management-level proficiencies and

enthusiasm for improving operations. Always ready to go beyond requirements to

drive team success and support long-term business goals. Tech-savvy, reliable

and conscientious about safety and compliance.

SKILLS

@ Employee training ® Schedule @ Regulatory

management compliance

@ Work assignment @ Performance e@ Strong

delegation monitoring communication

@ Problem-solving e@ Cultural awareness @ Time management

EXPERIENCE

Team Lead October 2021 - Current

Academy sports and Outdoors Weslaco, Texas

Merchandiser May 2021 - October 2021

Orielys Weslaco, Texas

Customer Service Representative January 2021 - May 2021

Teleperformace Edinburg, Texas

Cashier October 2019 - November 2020

Siempre Elsa, Texas

e@ Engaged with customers while completing cash register transactions.

@ Balanced cash drawer at beginning and end of each shift.

@ Maintained clean, organized and well-stocked checkout areas.

EDUCATION

University of Cosmetology arts and science, Harlingen, TX August 2022

High school diploma May 2020

‘Weslaco east high school, Weslaco, Texas

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