Sales Associate Office Assistant

Ria Toby

Roxbury, MA ***** 508-***-**** *********@*****.***

Summary

●Computer Skills: Knowledge of Microsoft Word, Excel, Outlook

●Excellent patient focus care engagement work history

●Familiar with medical terminology and knowledge of HIPAA

●5+ years of great customer service

Work Experience

Hebrew Senior Life

Boston, MA

Certified Nursing Assistant – CNA License # 139755

March 2022-Current

●Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

●Cared for residents in assisted living facility and delivered high-quality support to meet needs.

●Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

●Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

●Checked patient vitals such as temperature, blood pressure and blood sugar levels.

●Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cambridge Taylor Party Rental

Somerville, MA

Linen Worker/Custodian

Feb.2017-May 2018

●Minimized clutter, assembled, and stored washed dishes, promptly pressed and folded rental linens for orders or storage.

●Maintained, sanitized, and cleaned party tents, tables and chairs and machines for customers’ orders.

●Motivated while assisting dishwashers, custodians as needed to maintain a clean environment.

Fallas Department Store

Malden, MA

Cashier/Retail Sales Associate

Oct.2015- Dec. 2019

●Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

●Performed top-notch service to each customer, presented personal service and politeness to support boosted sales and consumer satisfaction.

●Balanced and organized the cash from the register, safely stored the cash, calculated the change and handled coupons.

American Eagle Outfitters

Cambridge, MA

●Organized sales floor and merchandise for presentable display condition and took corrective action such as restocking or reorganizing products on shelves.

●Undertook responsibility for the recovery of items.

●Greeted and communicated with customers to help locate merchandise an implemented suitable option.

Sep. 2015- Nov. 2015

Volunteering and Other Relevant Experience

Doctors over borders (Grassroots), Boston MA

Fundraiser

July 2018- Oct.2018

●Worked alongside a team of energized people.

●Motivated donors to openly and freely give money to help aid doctors abroad.

●Represented doctors over borders organization.

●Won the hearts of givers with my happy go attitude as to why the campaign meant a lot to me.

Yes on 2 Campaign (More Charter Schools), Boston MA

Volunteer Campaigner

Sep. 2016- Nov.2016

●Conducted do door to door canvasing survey with the Mayor and Governor.

●Educated people about the difference between public schools and charter schools.

●Assisted debates to push for more charter schools in Boston.

Boston Housing Authority Tenant taskforce, Charlestown MA

Office assistant

Jun. 2013 to Sep.2017

●Assisted tenants with court hearings and proceedings.

●Contacted Boston housing authority on behalf of tenants pertaining to work orders.

●Reached out to organizations to help easter baskets, Halloween costumes and Christmas gifts for the low-income families of the development.

●Executed fundraising duties to raise enough money and cultivated an enjoyable Unity Day for all the families of the development.

●Assembled paperwork neatly to assigned locations when needed.

●Addressed any concerns tenants and guests may have and promptly answered any questions.

●Prevented any conflict that tenants may have had between each other to promote a safe and enjoyable environment.

Education and Training

Hebrew Senior Life/Hebrew Rehabilitation Center, Boston, MA - 2022

Nurse Aid Training – CNA License No. 139755

The Alzheimer’s Association, Boston, MA – 2022

Person-Centered Dementia Care: a Habilitation Therapy Training Curriculum

Project Hope, Boston Ma

Administrative Jobs in healthcare April 2021

Community works services, Boston MA.

Hotel Hospitality training certificate

Union Claxton Bay Senior Comprehensive, Trinidad and Tobago

Business studies 2 High school diploma

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