Pension Administrator

***** *********** ***** 586-***-****

Macomb, MI 48044 ********@*******.***

Jori Aliotta PROFILE SUMMARY

Experienced benefits analyst with a demonstrated ability to multitask effectively and professionally in a fast-paced environment. Highly motivated team player and leader. Outstanding track record of improving processes and building strong customer relations.

PROFESSIONAL EXPERIENCE

WILLIS TOWERS WATSON, Southfield, MI 2016 - 2022

Retirement Administrator (September 2016 – August 2022) o Calculate manual and complex calculations for several clients o Administer benefits for both salaried and hourly employees SEDGWICK, Southfield, MI 2016 – 2016

Leave of Absence Coordinator (June 2016 – September 2016) o Certify FMLA claims for GM employees in compliance with Federal guidelines MICHIGAN BONE AND MINERAL CLINIC, LLC, Detroit, MI 2012 – 2014 Administrator Coordinator (May 2013 – August 2014) o Managed employees / Hired support staff / Completed Performance Reviews o Completed medical billing audits

Medical Biller (January 2013 – May 2013)

o Identified and implemented process to improve claim processing Assistant to Office Manager (November 2012 –January 2013) o Reviewed and updated online processes for support staff HEWLETT-PACKARD ENTERPRISE SERVICES, Pontiac, MI 2000 – 2012 Layoff Analyst, Pontiac, MI (2006 – 2012)

o Initiated and led numerous projects to improve effectiveness and efficiency Total and Permanent Disability Analyst, Detroit, MI (2005 – 2006) o Analyzed application for retirement regarding disability claims Pension Assignment Review Team (PART) Analyst, Southfield, MI (2003 – 2005) o Implemented Domestic Relations Orders (DRO) and Income Withholding Orders to ensure ERISA, Federal Guideline requirements and Plan Provisions were met Hourly Pre & Post-Retirement Analyst, Southfield, MI (2000-2003) o Calculated Pre-retirement benefit estimates to GM and Delphi employees EDUCATION

MACOMB COMMUNITY COLLEGE, Clinton Township, MI 2014 -2017 Graduate (August 2014 – May 2017)

Associate of Business Administration – Business Management

Achieved Dean’s List Honors each semester; GPA: 3.9