Hillari McGee

Experienced and Eager!

Conroe, TX 77304

adt1ci@r.postjobfree.com

+1-936-***-****

I am a motivated individual seeking a company that I can thrive within and that can challenge me! Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Dvinci Energy - Remote

April 2021 to June 2022

Performed calls entire work day and set appointments for individuals to learn about obtaining Solar Systems. I also managed others and was head of our motivational team. Resident Manager

SunRidge Management Group - Taylor, TX

September 2009 to May 2020

Managed a 92 unit apartment community.

I managed a 4 member staff and oversaw budgets, residents, resident activities, marketing, deposits, leasing, make ready units, and much more. I also won several awards for highest occupancy within the company during my tenure there.

Education

3 years in Medical

University of Phoenix Online - Phoenix, AZ

August 2004 to August 2007

Bachelor's degree in Recreation Parks and Tourism Sciences Texas A & M University-College Station - College Station, TX August 1998 to May 2002

Skills

• Windows (10+ years)

• Pricing (5 years)

• Marketing (10+ years)

• Negotiation (10+ years)

• Leadership (10+ years)

• Recruiting (2 years)

• Team Management

• Account Management (10+ years)

• Quality Assurance (10+ years)

• Event Planning (10+ years)

• Supervising Experience (10+ years)

• Conflict Management (10+ years)

• Office Management (10+ years)

• Interviewing (10+ years)

• Presentation Skills (10+ years)

• Research (10+ years)

• Payroll (10+ years)

• Customer Service (10+ years)

• Sales (10+ years)

• Microsoft Powerpoint (10+ years)

• Business Development (10+ years)

• Upselling (10+ years)

• Communication skills (10+ years)

• Outside sales (10+ years)

• Computer skills (10+ years)

• Time management (10+ years)

• Case Management (10+ years)

• Microsoft Outlook (10+ years)

• Inside Sales (10+ years)

• Human Resources (10+ years)

• Merchandising (10+ years)

• Budgeting (10+ years)

• Purchasing (10+ years)

• Program Management (10+ years)

• Project Management (10+ years)

• Management (10+ years)

• Program Development (10+ years)

• Fundraising (10+ years)

• Schedule management (10+ years)

• Cold Calling (2 years)

Certifications and Licenses

QIDP Certification

Assessments

Call center customer service — Proficient

November 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Attention to detail — Proficient

July 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

November 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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