Customer Service, warehouse, stocking, unloading, pallet jack
Resume:
Cortnie B. Walker
*********@*****.***
Objective: To obtain gainful employment working with other hard-working people, and to lend my skills to a team of community-minded individuals.
Relevant Work Experience:
Night Crew; King Soopers, Thornton, CO
11/19- 6/22
• Breakdown load, included stocking, inventorying with a UPC gun, quality control, and customer service.
• Promoted to lead freezer clerk, responsible for end displays, repack, and damages.
• Improved the freezer 18% for customer shopping.
Company Secretary; AFA PLUMBING INC, Thornton, CO
4/19- 4/22
• File all paperwork for properties, invoices and billing. Inbound Stow; Amazon, Thornton, CO
7/18 - 3/19
• Bring inventory from dock, scan each item to be put online. 10 second tack time, problem solve, and water spider.
• Was an Amazon Ambassador, meaning I trained all new hires on how to stow. Assistant Front End Manager; Jax Outdoor Gear, Broomfield, CO 5/17 - 7/18
• Became a Leader, Training and helping others understand what is expected of their jobs. When associates where not acting right I would sit in on counseling, any written warnings, until their final termination.
• Responsible for Scheduling, Answering phones, Questions and Concerns my co-workers had I tried to fix.
• Trained how to Merchandise the frontend to look more appealing for customers.
• Customer Service always came first at Jax.
• Develop lasting relationships with multiple long-term customers. Cashier; Jax Outdoor Gear, Broomfield,CO
9/16-5/17
• Was responsible for opening and closing register drawers, with counting deposits, obtaining a clean workspace, customer service desk, and stocking all coolers and snack walls.
• Became a Customer Service Trainer, When new hires came in I was responsible for teaching them the Jax way of customer service.
• Trained most of the associates on the registers, seasoned on the point of sale of celerant. Night Crew; King Soopers, Arvada, CO:
9/09-7/12
Nightly tasks included stocking, inventorying with a UPC gun, creating end-displays, supervising the other stockers, quality control, and customer service at the 24-hour locations.
Received multiple unsolicited raises and promotions.
Was responsible for the safeguarding of merchandise during stocking, unloading and loading.
· Bakery Clerk/ Cake Decorator; King Soopers, Arvada, CO: 9/08-9/09
Was responsible for receiving, processing, and executing cake decoration orders without supervision. Inventoried, assessed, and planned production schedules for the bakers.
Cleaned, organized, and presented the bakery sales floor daily with an emphasis on seasonal items; helped to develop lasting relationships with multiple long-term customers, guaranteeing the company thousands in revenues over the course of these relationships.
Aided bakers in preparation and packaging of baked goods, exercising good food-rotation practices, as well as mastering the art of food presentation.
· Concession Stand Staff; Garden of the Gods Country Club, Colorado Springs, CO 4/06-10/06 (Seasonal)
· Cleaned, organized, stocked, and managed the concession stand.
· Worked as part of a team, and solo shifts.
· Was given additional responsibilities two-weeks following hire for aptitude and competancy. Educational History: High School Diploma, Coronado H.S. Colorado Springs, CO References Available Upon Request
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