Sales Associate Customer Service

FV

OBJECTIVE

It is my goal to utilize my

customer service, childcare

and problem-solving skills

and experience to

contribute to the success of

a professional organization.

SKILLS

• Curriculum

Development

• Leadership

• Childcare

• Retail Sales

• Stocking

• Customer Service

• Microsoft Office

• Interactive Voice

Response

• Bi-Lingual

(Egyptian Arabic –

Intermediate)

EDUCATION

AUGUST 2022

PENN FOSTER H.S.

DIPLOMA

TRAINING

• Child Abuse

• TN Mandated

Reporter

FATIMAH VACCARELLA

***************@*****.*** ● 901-***-****

EXPERIENCE

HOSTESS/RETAIL ASSOCIATE • HARD ROCK CAFE •MEMPHIS, TN AUGUST 2021- OCTOBER 2021

• Provided excellent customer service according to company’s standards

• Greeted and seated customers

• Communicated with customers in person and over the telephone

• Organized merchandise displays

• Assisted customers by providing merchandise recommendations

• Trained new employees

• Operated POS system and audited drawer for accuracy at the beginning and ending of shifts

• Organized seating arrangements in dining area

• Accommodated and managed large parties

• Assisted with table busing and dining setup

SERVER/HOSTESS • CHILLI’S BAR AND GRILL •MEMPHIS, TN AUGUST 2021 – MARCH 2022

• Greeted customers and processed food and beverage orders

• Addressed customer needs throughout their meals

• Operated POS system and handled money

• Cleaned, sanitized, and bussed tables

RETAIL SALES ASSOCIATE • FIVE BELOW •PHILADELPHIA, PA DECEMBER 2020 – JULY 2021

• Greeted customers and assisted with merchandise selection

• Maintained displays and managed inventory

• Operated POS computer

PRESCHOOL TEACHER • PERSONAL TOUCH DAYCARE •PHILADELPHIA, PA DECEMBER 2020 – JULY 2021

• Assisted with instruction delivery and the planning of recreational activities

• Perform nurturing tasks such as feeding, diapering and overall supervision of children

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