Kyle Cooley

Bordentown, NJ *****

adt175@r.postjobfree.com

+1-609-***-****

Authorized to work in the US for any employer

Work Experience

Delivery Associate

Carvana - Delanco, NJ

November 2021 to Present

Responsibilities include uptake of the cars, Safe and efficient Delivery procedure, and the handling and updating of customer information and documents.

Doordash Driver

DoorDash - Princeton, NJ

August 2019 to Present

My task is to deliver orders in an accurate and timely fashion within the hours i choose to work. Benefits Specialist

Willis Towers Watson - Mount Laurel, NJ

August 2022 to December 2022

As a benefits specialist, my duties included handling a large volume of calls both outbound and inbound on a daily basis, retaining information on multiple benefits details for multiple individuals from multiple companies, being able to both explain and administer health benefits to many individuals per day. Handle sensitive health information and maintain it under HIPA laws, and make multiple data changes and entries throughout the day.

Call Center Representative

Xtend Healthcare - Bordentown, NJ

May 2021 to October 2021

My tasks include customer service, appointment scheduling, and data entry. The main purpose of my position is to assist those that would like to schedule vaccination appointments, as well as looking up and/or altering patients' information.

RETAIL SALES ASSOCIATE

H&M LAWRENCEVILLE NJ - Lawrenceville, NJ

August 2017 to January 2019

• Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.

• Protected purchase items with proper bagging and wrapping to prevent damage.

• Kept on top of changes to store products and promotions to maintain strong sales.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

STOCK ASSOCIATE

TOYS R US - Burlington, NJ

October 2016 to August 2017

• Blocked and faced products on displays and shelves in accordance with company policy.

• Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.

• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

MERCHANDISING ASSOCIATE

MARSHALLS BURLINGTON NJ - Burlington, NJ

June 2016 to October 2016

• Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.

• Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.

• Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Education

HIGH SCHOOL DIPLOMA in Graphic Art and Design

BURLINGTON COUNTY INSTITUTE OF TECHNOLOGY

June 2015

Skills

• Product promotions

• Product and service sales

• Loss prevention

• Sale expertise

• Customer service

• Data entry

• Excellent communication skills

• People-oriented

• Strong work ethic

• Basic administrative knowledge

• Computer literate

• Opening and closing procedures

• Customer service-oriented

• Personable

• Employee relations

• Active listening skills

• Adobe Illustrator

Certifications and Licenses

driver's license

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