Gladys E.Montoya
***************@******.***
Career Summary
Organized and detail oriented individual with excellent customer service skills. Proven ability interacting with diverse populations professionally. Experience working in large healthcare facilities assisting health care
professionals and patients responses.
Skills
Bilingual with excellent interpersonal and communication skills
• Fluent in writing, speaking and interpreting both English and Spanish
• Proficient in Epic and utilizing computers
• Flexible and adaptable to changing work environment
• Demonstrates positive, empathetic and sensitive
Work Experience
Metro Health
Environmental Services
Serviced, cleaned, or supplied restrooms
•
Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming
• Gathered and emptied trash
• Followed Standard Universal Precautions
2019-2021
Royal Acme
Production
• Performed quality checks on products and parts
•
Reviewed work orders and blueprints to ensure work is performed according to specifications
• Rotated through all the tasks required in a particular production process
• Determined work assignments and procedures
2018-2019
Mighty Mouse Cleaning
Housekeeping
• Maintained client base of approximately thirty homes
• Cleaned basic cleaning tasks that included; laundry, mopping, polishing floors
• Deep cleaned hard to reach areas monthly
2008-2018
Certifications
Non Traditional Jobs
Hard Hatted Women
Education
Cuyahoga Community College
Data Entry
Sawyer Business College
Word Processing
Erieview Catholic
High School Diploma