BRrYANNA CHREKY
Fort Myers, FL ***** @ 301-***-**** @ *****************@*****.***
PROFESSIONAL SUMMARY
Iam energetic offering a wealth of experience in interacting with office staff and patients,
supply restocking, and scheduling appointments. Hardworking, educated, and willing to go
the extra mile to complete tasks.
SKILLS
Issue Resolution @ Organization and Time Management Data Entry e HIPAA Compliance
e@ Phone and Email Etiquette
Work History
Dental Treatment Coordinator/Dental Insurance Coordinator, 05/2022 to Current
Divergent Dental Group — Bonita Springs, FL
Scheduled, rescheduled, and canceled appointments for dental patients.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Prepared insurance claim forms, explained benefits, and outlined pricing details for
procedures and services.
e Greeted visitors and patients to determine needs, check appointments and direct them
accordingly.
e Answered telephone calls to offer office information, answer questions, and direct calls
to staff.
e@ Obtained payments from patients and scanned identification and insurance cards.
Assistant Manager, 01/2017 to 02/2022
Jim C, DMD — Rockville, MD
e@ Monitored cash intake and deposit records, increasing accuracy and reducing
discrepancies.
e Aided in the development and betterment of patient management and workflow
processes.
Processed eligibility and benefits verification and authorization requests.
Followed up on denials, late payments, extensions, and other special circumstances.
Presented insurance options to customers in order to close sales on new policies.
Communicated effectively with members of operations, finance, and clinical
departments.
Responded to customer calls swiftly to resolve issues and answer questions.
e@ Used Open Dental and EagleSoft
Epbucation
Business Analytics, Expected in 05/2024
Keiser University - Online
CERTIFICATIONS
e First Aid/CPR Certified
e Certified Dental Assistant in Maryland
e X-Ray certified in Maryland