Process Server Personal Assistant
Resume:
CHASTA MATTHEWS
Hixson, TN *****
***************@*****.***
I am someone who has high earnings expectations. I have confidence in my abilities and the ability to work hard to overcome any obstacles to success.” “I like to be judged on my individual performance and enjoy earning job related rewards based on my effort and ability to execute in the position. Authorized to work in the US for any employer
Work Experience
Financial & Debt Recovery Manager
Newman Industries Inc - Sale Creek, TN
September 2001 to September 2022
• Used Quickbooks to produce monthly invoices, reports, proposals and other deliverables. & weekly payroll
• Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities
• Mitigated financial discrepancies by efficiently managing budget and payroll operations
• Evaluated product development strategy effectiveness and prepared approaches to exceed goals.
• Identified and solved issues with production, workforce and material sourcing
• Had scheduled and determine the correct transportation freight line company to use according to product and destination location it being domestically or internationally.
• Had a A+ relationship with all b2b customers and our suppliers
• Handled all disciplinary actions such as write ups, and or termination
• Customer service for all aspects of day to day business calls
• Handled all company insurance benefits and day to day HR job duties
• Background checks and drug screened all new hires
• AP/AR
• typed and printed out all sales proposals to my business to business customers and a timely manner and had scheduled follow appointments with customer to close the sale.
• Handled all incoming and outgoing purchase orders.
• Collections on past dues and charge offs. Always reaches my monthly goals
• Used my skip tracing abilities to research and gather accurate up to date information used on a hide to find individual.
• Civil Process Server in Tennessee
• I have qualification questioning skills by asking clients very important details of what's they are needing during the sale phase.
• I have very strong Negotiation skills for sales and for collection agreements. 1. 2 million in sales in fabrication equipment industry in a year
• Very persistent in succeeding any task or opportunity Very good reputation with all my clients.
• Inquisitive to grow and learn any venture or new task Education
Associate's degree in Business Administration
Ashworth - Remote
August 2000 to May 2002
Skills
• B2B Sales (10+ years)
• Windows (10+ years)
• Skip tracing (10+ years)
• Personal Assistant Experience (10+ years)
• QuickBooks (10+ years)
• Office Management (10+ years)
• Sales Management
• Human Resources
• Negotiation
• Accounts payable
• Customer service
• Phone etiquette
• Accounts receivable
Certifications and Licenses
FDCPA LAW OF COLLECTIONS
Present
SKIP TRACER
Present
CIVIL PROCESS SERVER
Present
Additional Information
As a Collections Mgr, I was responsible for performing account follow-ups and resolution of our clients receivables along with making sure my employees were doing the same and getting these charge offs off our books as quickly as possible.
I would work the collection pools by contacting the client to resolve past due invoices that are not paid,in a timely manner.
Worked accounts from $100.00- up to $200k
Reviewed monthly reports of EOM remits and payer correspondence in the course of performing account follow-ups and escalating any identified issues to the appropriate area for review and get a quick resolution.
I would Identify problem accounts and escalate as appropriate I Maintained a compliance with pool completion requirements I Maintained required productivity and QA standards I Document in the clients account record to identify actions taken on the account in detail. I would Work with clients to resolve payer requests and discrepancies to promptly resolve pending law suites .
I over seen 11 collectors.
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