Entry Data Administrative Assistant

Melissa Hernandez

Grand Prairie, TX *****

Ph: 214-***-****

***********.**@*****.***

Professional Summary

Seeking full time employment where my skills can be utilized to help grow within a company. Exceptional customer services skills, with over 10 years in the administrative field.

Skills

●Time Management

●Administration and Management

●Judgment and Decision Making

●Learning Strategies

●Microsoft Word

●Microsoft Excel

Experience

Fresenius Medical Care of North America/Transportation Clerk

Coppell, TX March 2016 – December 2022

●Answering phone calls & calling patients for scheduled deliveries.

●Communicating with drivers regarding patients & keeping up with their needs so they can perform their task.

●Keeping up with emails in timely manner.

●Managing the filing system.

●Recording information as needed.

●Updating paperwork, maintaining documents and word processing.

●Perform warehouse-related work at a high level of competence and professionalism.

Office Personnel March 2013 October 2015

Select Staffing - Irving, TX

●Answers phone calls, schedules meetings and supports visitors.

●Carries out administrative duties such as filing, typing, copying, binding, scanning etc.

●Exhibits polite and professional communication via phone, e-mail, and mail.

●Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

●Process hiring-related paperwork.

●Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

●Schedule or conduct new employee orientations.

●Conduct reference or background checks on job applicants.

Medical Administrative Assistant October 2011 - November 2012-

ProCare Injury & Rehab Center Dallas, TX

●Schedule or conduct new patients.

●Answering and directing phone calls to relevant staff.

●Scheduling meetings and appointments.

●Called patient for reminder appointments.

●Assist in setting up new client accounts.

●Photocopies, scans, and filed appropriate documents.

●Maintained accurate records and entry data.

●Helped patients with recovery/therapy.

●Scheduled patient pick-up/drop off for patients.

●Being a point of contact for a range of staff and external stakeholders.

●Greeting and directing patients, visitors and new staff to the organization.

Teacher, Administrative Assistant, Regional Manager, Corporate Office Personnel

Apple Tree Christian Academy – Dallas, TX April 2004 – September 2011

Attending to children with curriculum according to age level

Follow up with parents on any concerns or questions regarding their child(ren)

Handled any parent issues with staff that required conferences

Maintained an up-to-date department organization chart

Overseeing 4 campuses and 10-20 employees at each location

Planned & organized company functions or for children calendar activities

Managed the receptionist area, including greeting visitors or vendors

Invoices & payroll

Education

High School Diploma June 2002

Dallas Can! Academy Dallas, TX

Everest College September 2011

Medical Administrative Assistant Certified

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