Rich Martin
Clarksville TN, 37042
********************@*****.***
Skills
●Served as a Supervisor that developed and enforced information technology security policies, plans or procedures.
●Operated with an “on call” requirement, as well as, reporting within 2 hours.
●Experienced in operating under a 24x7 work-demand in support of the mission.
●Working knowledge in troubleshooting relevant operating systems, software and programming.
●Keen attention to detail, customer service/interpersonal skills, oral communication, and excellent problem-solving/critical thinking skills.
●Anticipate and report the cost of replacing or updating computer items.
●Review diagnostics and access the functionality and efficiency of systems.
●Able to respond to customers, using remote access systems to diagnose and fix tech problems or identify system bugs.
Experience
United States Army — Supervisor
October 22, 2012 - July 18, 2021
●Supervisor for Tactical Data System Specialist.
●Underwent real-time training modules in extensive knowledge of Security +.
Uber Delivery, Clarksville TN — Delivery Driver
July 2021 - Present
Education
Austin Peay State University, Clarksville TN
August 2021 - Present
●Currently undergoing a Bachelor(s) degree in Information Security and Assurance.
●Currently pursuing certification in CAP (Certified Authorization Professional).
Awards
●Security Clearance.
●Certificate with basic understanding in Security +.