SCOTT E SATTERFIELD

QA AUTOMATION ENGINEER

CONTACT

706-***-****

adt0nq@r.postjobfree.com

https://www.linkedin.com/in/scott-satterfield-pcm/

PROFILE

Tech-savvy and analytical IT professional with 20 years of experience in IT across Quality Assurance, Automation, and Internal tools. Working with both Mainframe and Web applications using both Agile and Waterfall Methodologies. Expertise in streamlining automation frameworks and identifying impact of new functionalities. Demonstrated excellence in crafting test plans, test strategy documents, and detailed repeatable test cases based on user scenarios and business requirements.

USMC Veteran with Leadership experience in building, empowering, and leading teams to execute critical tasks, such as steering automation efforts and building out QA environments across multiple mainframe platforms. Expert in configuring test machines, testing various applications across functional areas, drafting code publications documents, creating automated tests, performing load testing, and automating functional testing. Exceptional interpersonal and communication skills, able to communicate highly complex technical information to non-technical users and stakeholders at all levels.

SKILLS

SQL SERVER

MYSQL

.NET AND C#

PYTHON

SELENIUM

SCRUM

GIT

JAVASCRIPT/NODE.JS

.NET MVC

SSRS

BITBUCKET

JENKINS

DOCKER

HTML 5

WINDOWS OS

MAC OS

LINUX

POSTMAN

PUTTY

HP QUALITY CENTER

JIRA

IBM MAINFRAME MVS\TSO

IMS

DB2

EXPERIENCE

Self Employed Digital Marketing Agency – Phenix City AL

2020-2022

Specializing in small business local SEO and GBP optimization

Digital Marketing Strategist Certified

Software Engineer Lead

Total System Services / Global Payments -Columbus GA

2018-2020

Worked on flex team in agile environment supporting Center Suite Card and Expense management system. Performing maintenance updates and defect correction

Experience working in .NET MVC multitier application that consumes WCF and digital API web services

Trouble shoot API calls via Postman

Built automated unit tests

Software Engineer Lead Automation

Total System Services -Columbus GA

2016-2018

Drove efforts to formulate best-fit process for continuous testing and automated testing. Defined automation standards and processes for coding. Outlined appropriate standards for application configuration to ensure execution of regression without error. Established standards to ensure test cases are reusable, repeatable, and traceable for automation.

DEVELOPED REGRESSION AUTOMATION TEST SUITE WITH CAPACITY TO RUN AT ANY GIVEN TIME.

STREAMLINED AUTOMATION FRAMEWORKS TO MINIMIZE MANUAL WORK, IMPROVE APPLICATION SCALABILITY, AND EXPEDITE REPORTING

Associate Director Application Systems

Total System Services – Columbus GA

2011-2016

Served as Manager for North America platform, involving reorganization of team after split from international. Monitored test and verification environments batch schedules to ensure on-time completion and preservation of test data and results. Led implementation of TS2 automated regression process, while reporting any errors to relevant authority.

Oversaw and supported more than 30 different mainframe environments across all TSYS mainframe platforms.

Mitigated inefficiencies from batch schedules, which slashed run time by 45%.

Lowered time for strip and load process for automated regression from two days to one day.

Reduced time to provision latest test environments by 75%.

This was accomplished by consolidating tasks from separate department into a newly established central test environment team.

Client Server Software Analyst

Total System Services – Columbus GA

2005-2011

Lead effort to create, design and build automation for regression testing process prototype. Supported QA staff as Test Tool Administrator and dedicated automation resource specialist. Responsible for the physical test lab machine maintenance and complex installations.

Coordinated efforts with mainframe programmers to complete regression process

Ran regression testing monthly and reported findings to management

Performed test server upgrades and installations

Lead efforts to create custom tools and reporting

Built request system with ASP.NET and WCF web services

Managed and administrator of data management tools

Tools supported WinRunner, UFT, Quality Center, Drafter, Data Management

QA Engineer

Intercall – West Point GA

2002-2005

Drafted and maintained test plans and test cases according to business requirements via Test Director. Engaged closely with Application Support to schedule bug fixes into releases as per resource availability and business needs. Conducted load testing on XML owner provisioning API application, online reservations web application, and VoIP audio bridge. Tested middleware applications using Linux/Unix command line shell scripts. Diagnosed issues in test environment with network admin staff.

Automated billing application in visual basic via WinRunner.

Directed QA group to manage 40+ applications that operate collectively to support conferencing business.

Tested applications throughout multiple functional areas, including billing and middleware applications.

Completed three successful Test Director upgrades with zero impact on development organization.

Developed automated tests with WinRunner for Web conferencing applications, such as MShow and WebEx.

Automated functional testing of XML Owner Provisioning API application with LoadRunner Vugen.

Software Test Specialist

Total System Services – Columbus GA

1996-2002

Dedicated automation resource for supporting automation needs for Quality assurance staff

Designed and implemented automated solutions for Mainframe applications across multiple functional areas

Applied expert WinRunner knowledge to troubleshoot team members’ scripts and provide solutions

Assisted nontechnical users with running of automated test scripts by mentoring and troubleshooting script and PC errors

Participated in WinRunner upgrades by installing and configuring new versions on the client machines

Assisted in the implementation of Mercury Interactive Software by performing beta tests and mentoring team members

Tracked defects and issue resolution using Test Director Defect Tracker

Created Test strategies, plans and scripts

Compiled documentation of test scripts, expected results, actual results, screen captures, defects and lessons for future testing asset reuse

Responsible for the scheduling of project timelines for team members in addition to performing all other Test Analyst responsibilities

COMPETENCIES

MANUAL TESTING

EXPLORATORY TESTING

AUTOMATED TESTING

FUNCTIONAL/REGRESSION

TESTING

REQUIREMENTS ANALYSIS

AUTOMATION REGRESSION

TEST TOOL ADMINISTRATION

TEST SERVER UPGRADES & INSTALLATIONS

INTERNAL TOOLS & REPORTING

DATA MANAGEMENT

TEST PLANS

TEST CASES

CODE PUBLISHING REVIEWS

PUBLICATIONS DOCUMENTATION

LOAD TESTING

TECHNICAL TROUBLESHOOTING

PROJECT MANAGEMENT, TEAM LEADERSHIP & COLLABORATION

API TESTING

HP QUICKTEST PROFESSIONAL (QTP)

HP QUALITY CENTER, AGILE & WATERFALL METHODOLOGIES

CUSTOMER RELATIONSHIP MANAGEMENT

SOFTWARE DEVELOPMENT

QA AUTOMATION

MANUAL TESTING

WHITEBOX TESTING

BLACKBOX TESTING

EXPLORATORY TESTING

AUTOMATIED TESTING

FUNCTIONAL AND REGRESSION TESTING

REQUIREMENTS ANALYSIS

EDUCATION

American Intercontinental University

2004

AA Business Administration

Chattahoochee Valley Community College

1999-2000

C++ Program Design

Visual Basic

USMC Communications and Electronics School

1990

Telecommunications Center Operator

Certifications

ISTQB Certified Tester, Foundation Level

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