SCOTT E SATTERFIELD
QA AUTOMATION ENGINEER
CONTACT
********@*****.***
https://www.linkedin.com/in/scott-satterfield-pcm/
PROFILE
Tech-savvy and analytical IT professional with 20 years of experience in IT across Quality Assurance, Automation, and Internal tools. Working with both Mainframe and Web applications using both Agile and Waterfall Methodologies. Expertise in streamlining automation frameworks and identifying impact of new functionalities. Demonstrated excellence in crafting test plans, test strategy documents, and detailed repeatable test cases based on user scenarios and business requirements.
USMC Veteran with Leadership experience in building, empowering, and leading teams to execute critical tasks, such as steering automation efforts and building out QA environments across multiple mainframe platforms. Expert in configuring test machines, testing various applications across functional areas, drafting code publications documents, creating automated tests, performing load testing, and automating functional testing. Exceptional interpersonal and communication skills, able to communicate highly complex technical information to non-technical users and stakeholders at all levels.
SKILLS
SQL SERVER
MYSQL
.NET AND C#
PYTHON
SELENIUM
SCRUM
GIT
JAVASCRIPT/NODE.JS
.NET MVC
SSRS
BITBUCKET
JENKINS
DOCKER
HTML 5
WINDOWS OS
MAC OS
LINUX
POSTMAN
PUTTY
HP QUALITY CENTER
JIRA
IBM MAINFRAME MVS\TSO
IMS
DB2
EXPERIENCE
Self Employed Digital Marketing Agency – Phenix City AL
2020-2022
Specializing in small business local SEO and GBP optimization
Digital Marketing Strategist Certified
Software Engineer Lead
Total System Services / Global Payments -Columbus GA
2018-2020
Worked on flex team in agile environment supporting Center Suite Card and Expense management system. Performing maintenance updates and defect correction
Experience working in .NET MVC multitier application that consumes WCF and digital API web services
Trouble shoot API calls via Postman
Built automated unit tests
Software Engineer Lead Automation
Total System Services -Columbus GA
2016-2018
Drove efforts to formulate best-fit process for continuous testing and automated testing. Defined automation standards and processes for coding. Outlined appropriate standards for application configuration to ensure execution of regression without error. Established standards to ensure test cases are reusable, repeatable, and traceable for automation.
DEVELOPED REGRESSION AUTOMATION TEST SUITE WITH CAPACITY TO RUN AT ANY GIVEN TIME.
STREAMLINED AUTOMATION FRAMEWORKS TO MINIMIZE MANUAL WORK, IMPROVE APPLICATION SCALABILITY, AND EXPEDITE REPORTING
Associate Director Application Systems
Total System Services – Columbus GA
2011-2016
Served as Manager for North America platform, involving reorganization of team after split from international. Monitored test and verification environments batch schedules to ensure on-time completion and preservation of test data and results. Led implementation of TS2 automated regression process, while reporting any errors to relevant authority.
Oversaw and supported more than 30 different mainframe environments across all TSYS mainframe platforms.
Mitigated inefficiencies from batch schedules, which slashed run time by 45%.
Lowered time for strip and load process for automated regression from two days to one day.
Reduced time to provision latest test environments by 75%.
This was accomplished by consolidating tasks from separate department into a newly established central test environment team.
Client Server Software Analyst
Total System Services – Columbus GA
2005-2011
Lead effort to create, design and build automation for regression testing process prototype. Supported QA staff as Test Tool Administrator and dedicated automation resource specialist. Responsible for the physical test lab machine maintenance and complex installations.
Coordinated efforts with mainframe programmers to complete regression process
Ran regression testing monthly and reported findings to management
Performed test server upgrades and installations
Lead efforts to create custom tools and reporting
Built request system with ASP.NET and WCF web services
Managed and administrator of data management tools
Tools supported WinRunner, UFT, Quality Center, Drafter, Data Management
QA Engineer
Intercall – West Point GA
2002-2005
Drafted and maintained test plans and test cases according to business requirements via Test Director. Engaged closely with Application Support to schedule bug fixes into releases as per resource availability and business needs. Conducted load testing on XML owner provisioning API application, online reservations web application, and VoIP audio bridge. Tested middleware applications using Linux/Unix command line shell scripts. Diagnosed issues in test environment with network admin staff.
Automated billing application in visual basic via WinRunner.
Directed QA group to manage 40+ applications that operate collectively to support conferencing business.
Tested applications throughout multiple functional areas, including billing and middleware applications.
Completed three successful Test Director upgrades with zero impact on development organization.
Developed automated tests with WinRunner for Web conferencing applications, such as MShow and WebEx.
Automated functional testing of XML Owner Provisioning API application with LoadRunner Vugen.
Software Test Specialist
Total System Services – Columbus GA
1996-2002
Dedicated automation resource for supporting automation needs for Quality assurance staff
Designed and implemented automated solutions for Mainframe applications across multiple functional areas
Applied expert WinRunner knowledge to troubleshoot team members’ scripts and provide solutions
Assisted nontechnical users with running of automated test scripts by mentoring and troubleshooting script and PC errors
Participated in WinRunner upgrades by installing and configuring new versions on the client machines
Assisted in the implementation of Mercury Interactive Software by performing beta tests and mentoring team members
Tracked defects and issue resolution using Test Director Defect Tracker
Created Test strategies, plans and scripts
Compiled documentation of test scripts, expected results, actual results, screen captures, defects and lessons for future testing asset reuse
Responsible for the scheduling of project timelines for team members in addition to performing all other Test Analyst responsibilities
COMPETENCIES
MANUAL TESTING
EXPLORATORY TESTING
AUTOMATED TESTING
FUNCTIONAL/REGRESSION
TESTING
REQUIREMENTS ANALYSIS
AUTOMATION REGRESSION
TEST TOOL ADMINISTRATION
TEST SERVER UPGRADES & INSTALLATIONS
INTERNAL TOOLS & REPORTING
DATA MANAGEMENT
TEST PLANS
TEST CASES
CODE PUBLISHING REVIEWS
PUBLICATIONS DOCUMENTATION
LOAD TESTING
TECHNICAL TROUBLESHOOTING
PROJECT MANAGEMENT, TEAM LEADERSHIP & COLLABORATION
API TESTING
HP QUICKTEST PROFESSIONAL (QTP)
HP QUALITY CENTER, AGILE & WATERFALL METHODOLOGIES
CUSTOMER RELATIONSHIP MANAGEMENT
SOFTWARE DEVELOPMENT
QA AUTOMATION
MANUAL TESTING
WHITEBOX TESTING
BLACKBOX TESTING
EXPLORATORY TESTING
AUTOMATIED TESTING
FUNCTIONAL AND REGRESSION TESTING
REQUIREMENTS ANALYSIS
EDUCATION
American Intercontinental University
2004
AA Business Administration
Chattahoochee Valley Community College
1999-2000
C++ Program Design
Visual Basic
USMC Communications and Electronics School
1990
Telecommunications Center Operator
Certifications
ISTQB Certified Tester, Foundation Level