RESUME
C.KARTHIK
Door No *** Arul Nagar Main Road
Near By Ragvendra Hardware shop
Guduvencheri
Chennai...603201
Mobile no - +918*********
Email ID- *************@*****.***
Career Objective:
To offer my service through the responsible and challenging position in the field of Hardware and Networking, where commitment and hardworking will lead to rewarding career. . Professional Profile:
Extensive experience in installation, administration and networking in various environments.
Thorough knowledge of Windows Vista; Windows XP; Windows 2000 Server; Windows Server 2003; Windows Server 2008 and R2; Windows NT; Novell; DOS; OS/2; TCP/IP; Install Shield; Ghost; .
Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
Utilized Install Shield Scripting to package software for application deployment.
Excellent command of running projects employing industry standard project management techniques.
Extensive documentation and training experience.
Successful project and technical team leader and motivator.
Operating Systems: Windows Vista; Windows XP; Windows NT 4.0; DOS and OS/2.
Microsoft Servers: Windows 2000 Server; Windows Server 2003; Windows Server 2008; Windows Server 2008 Core; AD 2003; AD DS 2008; Microsoft Exchange 2003; Microsoft Exchange 2007.
Software: MS Office 2007; MS Office 2003/XP; Norton Utilities; WinFax; PC Anywhere; McAfee; WinZip; Symantec Ghost; Remote Console; Email (Microsoft Exchange, Lotus Notes Mail); Oracle and many others.
Virtualization: Microsoft Virtual Server 2005 R2, VMware.
Networking: Avaya Communications products such as OSI Gateway for DOS and OS/2; SNA Gateway; IPX/SPX; TCP/IP; Routers; Installation of NT; Administration of NT; TCP/IP, DNS, DHCP, PEER TO PEER, Fibro NT DOMAIN, Gateway, PRI Line, IP Phone, Router, Reliance Lease line, Polycom, Proxy
, Firewall; Switches; Modems; Hubs and Bridges.
Skill Set:
Operating System: MS-Dos, Windows 95/98, Windows ME, Windows NT, Windows 2000, Windows XP, Win 2000 Advance server, Windows 2003 & 2008R2, Windows 2012
Packages: MS-Office 2003, MS-Office 2000, MS-Office XP,
Adobe, 3D-MAX, DOT-NET, MAYA, AutoCAD,
Macromedia package.
Backup Package: System backup
Proxy package: win proxy
Educational
SSLC - from Angle Convent matriculation school.
Diploma in Computer Science
B.Sc (IT)
Professional Experience
1. Satvat Infosol Chennai- Technical Support Engg - March 2004 to August 2006
Responsible for third-level support for all server related issues.
Participated in complete system builds, upgrades, migrations, code deployments and patch management.
Implemented security policy and virus protection.
Administered change management related to server upgrades and software installation.
Prepared and maintained documentation of technologies, standards and procedures.
Maintained and supported more than 2000 servers for Intel Steady State. Proof of Concept (Windows Server 2008 Deployment)
Configured Server Core; configured networking; security and system settings on Server Core.
Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core. Technical Environment – Windows NT server; Windows 2000 Server; Windows Server 2003; Responsible for: Day-to-day support on Windows Server and backup/restoration for more than 500 + Intel Servers; job entailed frequent visit to Data Center, due to the nature of the work. 2. Lattice Networks Bangalore– Desktop Support Engg- Sep 2006 to August 2010
Prepared the environment for deployment of Windows Server 2003.
Analyzed the hardware and software requirements of Active Directory.
Installed, configured, and provide troubleshooting for Server 2003
Migrated Windows Server 2003 from test environment to the production environment.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
Created the Forest Root domain, and a Child domain in a production environment.
Installed and configured an Active Directory Domain Controller.
Established external trusts and cross-forest trusts.
Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.
Used DcDiag, NetDiag techniques for troubleshooting.
Performed authoritative and non-authoritative restore operations.
Diagnosed and resolved issues related to masters role failure and AD database.
Configured automatic updates for network clients by using Group Policy.
Designed, planned and implemented Group Policy, delegation strategies and OU structure.
Created approximately 500 user accounts in Active Directory and migrated all Windows Server 2003 R2 3. Hikal (P) Limited Bangalore – HELPDESK SUPPORT August 2010 to August 2011
Served as Team Lead in charge of desktop deployment execution to field offices and corporate locations.
Provided project training to XP Specialist.
Responsible for imaging and deploying IBM T42 Laptops and M52 Desktops using Microsoft Zero-Touch Technology (BDD), i.e. the SMS OS deployment feature pack.
Provided deployment end user support for Windows XP/7/10, MS Office 2003 and 2007 and other desktop software.
Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design.
Assisted in identifying detail tasks, schedules and time estimations (effort and duration).
Assisted in documenting management processes.
DNS, DHCP, Printer Management, Server Support.
Prepared the environment for deployment of Windows Server 2003 & 2008.
Installed, configured, and troubleshoot Windows Server 2003 & 2008.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
Configured automatic updates for network clients by using Group Policy.
Lotus domino, Cisco router, switches, Instrument HPLC, LC & GC, FT_IR, Polarmeter, Video conference, Tele-conference, Server2003/Server2008, Local Area Network, network trouble shooting, Terminal Server, desktop PC, Reliance PRI Line, Lease line etc.,
Maintained technical knowledge in networking area; operating system (Server and PC).
LAN Administration: added users; printers; removed users; controlling access right list.
Monitored server performance.
Responsible for creating, testing PC images using Image Centre and Ghost.
Supported more than 250 users at the Equifax Site in Toronto and remote users.
Backup administration.
Installed and supported PDAs, such as Blackberry® and Palm®.
Provided second level support to Citrix users
Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 & 2008 Servers.
Performed day-to-day administration functions, backup and restoration, file server maintenance.
Supported all remote offices and home-based users using NetMeeting and Web meeting and Go to meeting website, VNC and Cisco VPN.
4. WINSAR INFOSOFT (P) LTD, Chennai – Hotel Management software ERP Implementation & Technical Support Engg Nov 2011 to Dec 2012
My Role is support to the client through phone, email, remote support & implementation. We have to do the following task in the client place.
Collect the requirement from the client and check with the Head Office
Install the WinHMS package in to server and clients
Implement the WINHMS ERP Package according to the client requirement 3 & 4 and 5 Start Hotels
Import master data from excel or create directly as per the requirements
Telephone, Tally, Internet, Keycard and Fingertip interface to integrated with the WinHMS
Providing the necessary training to the users.
And collecting the Installation, Training and Completion document from the authority person from the client side
SQL and Oracle – Maintenance Database backup ; Table created ; run the script for query from client side
5. SA Rawther spices (P) Limited in Bangalore – System Administrator (Dec 2012 up to April 2016)..
SQL and Oracle – Maintenance Database backup ; Table created ; run the script for query from client side
Configured automatic updates for network clients by using Group Policy.
Lotus domino, Cisco router, switches, Instrument LC & GC, FT_IR, Polarmeter, Video conference, Tele-conference, server 2003, Local Area Network, network trouble shooting, Terminal Server, desktop PC, Reliance PRI Line, Lease line etc.,
Maintained technical knowledge in networking area; operating system (Server and PC).
LAN Administration: added users; printers; removed users; controlling access right list.
Monitored server performance.
Responsible for creating, testing PC images using Image Centre and Ghost.
Backup Administration.
Migrated Windows Server 2003 from test environment to the production environment.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
Created the Forest Root domain, and a Child domain in a production environment.
Installed and configured an Active Directory Domain Controller
Technical Environment – Windows 2000 Server; Windows Server 2003; Windows Server 2008R2; Linux and Unix and Basic knowledge
Responsible for: Day-to-day support on Windows Server and backup/restoration. Servers; job entailed frequent visit to Data Center, due to the nature of the work.
Prepared the environment for deployment of Windows Server 2003 & 2008.
Installed, configured, and troubleshoot Windows Server 2003 & 2008.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
Configured automatic updates for network clients by using Group Policy.
Lotus domino, Cisco router, switches, Instrument HPLC, LC & GC, FT_IR, Polarmeter, Video conference, Tele-conference, Server2003/Server2008, Local Area Network, network trouble shooting, Terminal Server, desktop PC, Reliance PRI Line, Lease line etc.,
Maintained technical knowledge in networking area; operating system (Server and PC).
LAN Administration: added users; printers; removed users; controlling access right list.
Responsible for: Day-to-day support on Windows Server and backup/restoration. Servers; job entailed frequent visit to Data Center, due to the nature of the work. 6. WIN INFOSOFT (P) LTD, Bangalore– Hotel Management software ERP Implementation & Technical Support Engg Jan 2017 to Oct 2022.
My Role is support to the client through phone, email, remote support & implementation. We have to do the following task in the client place.
Collect the requirement from the client and check with the Head Office
Install the WinHMS package in to server and clients
Implement the WINHMS ERP Package according to the client requirement 3 & 4 and 5 Start Hotels
Import master data from excel or create directly as per the requirements
Telephone, Tally, Internet, Keycard and Fingertip interface to integrated with the WinHMS
Providing the necessary training to the users.
And collecting the Installation, Training and Completion document from the authority person from the client side
SQL and Oracle – Maintenance Database backup ; Table created ; run the script for query from client side
Languages Known
Sl No Languages Read Speak Write
1 English Yes Yes Yes
2 Tamil Yes Yes Yes
3 Kannada No Yes No
4 Telgu No No No
5 Hindi No No No
Strength:
Keeping track of the latest development in the hardware and networking fields and updating my knowledge according to the needs
Achieving the targets set by the managers, and providing technical solutions to the clients Summary:
I am well versed with the techniques of assembling and networking, and having a good Knowledge in concepts, strong interpersonal skills, and good communication skills. PERSONAL DETAILS:
Name : C.Karthick
Spouse Name : K.Helan Mary
Son : K. Braden
Date of Birth : 22.11.1987
Place of Birth : Chennai - Tamilnadu
Sex : Male
Marital Status : Married
Nationality : Indian
Religion : Christian
Permanent address : C.Karthick
No: 516 Arul Nagar Main Road
Near ragvendra Traders
Gudvencheri
Chennai-603201
PASSPORT DETAILS:
Passport Number : N 3914134
Place of Issue : Bangalore
Date of Issue : 21/10/2015
Date of Expiry : 20/10/2025
Personality Traits: Flexible, co-operative, to learn and analyze to gather in a team. Date: Signature
Place: Chennai C.KARTHICK