Sales Associate Customer Service

Experience:

Amex Pharmacy- Human Resource Assistant Sept,2020-Present

- Maintaining HR files

- Maintaining proper record of employee attendance

- Sorting mail for HR department

- collecting required employment information

- Collect and record customer information and medical histories into data system

- Ensure compliance with regulatory requirements

Amex Pharmacy- Pharmacy Technician Sept. 2019-Sept 2020

-Assist customers in fulfilling prescription needs

-Perform daily accounts related to sales

-Process third party billing claims and assist with prior authorization completion

-Collect and record customer information and medical histories into data system

-Ensure compliance with regulatory requirements

New York and Company- Sales Representative June. 2017-Aug. 2018

-Assess customer needs and striving to meet said needs

-Process order requests ensuring correct pick up, packing, and distribution of products

-Order merchandise and review delivery upon arrival

-Exhibiting brand attitudes and values

Burger King- Sales Associate Apr. 2016-May 2017

-Process customer payment

-Assist customers in a timely manner while ensuring order accuracy

-Enter order information into data system

-Handled cash transactions

Summary:

An enthusiastic HR professional looking to apply her knowledge and skills within an organization who values employee growth and collaboration. Proven ability to develop data driven solutions. Highly driven with the ability to learn quickly and work as a team.

Skills:

Analytics and Research

Microsoft Office Suite

HR Operations

Customer Service

Managing Diversity

Honors:

Magna Cum Laude

Academic Excellence Scholarship

Dean’s List- 3 semesters

Education:

Feb. 2023

Southeastern Oklahoma State: MBA- Specialty: Human Resource Management

Coursework- Data & Statistics, Compensation, Strategic Financial Management, Training & Development

July 2021

University of Houston System: BS- Psychology; Minor- Human Resource Management

Coursework- I/O Psychology, Social Psychology

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