Customer care representative

Mary E Mukes

**** ******* ** ******, **** ***** Cell: 937- 931-1481 ********@*****.***

Objective

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

To be able help others to obtain the knowledge to accomplish their goals to achieve a self-sufficient life style.

Professional Experience

Sykes Sitel 9/13/2021 – 7/31/2022 PNC Core Agent

Customer Service Center

Leading Healthcare of Louisiana Layfette, LA 3/06/2020 –7/2020

Home Health Aide

Light housekeeping

Transportation

Shopping

Companion

United Dairy Farmers - Enon, Ohio 6/2019 to 10/2019

Counter Clerk

Quality customer service

Maintenance

Stocking and stations fulfillment

Dip side service

Service station fulfillment

Postmates Delivery - Long Beach, CA 6/2018 to 5/2019

Indepenent Contractor

NTI/IRS Work@Home – Boston, MA 02114 9/2017 to 3/2018

OEC

Quality customer service

Providing basic information on taxes & forms

Handling calls regarding ordering forms and publications

Dunson & Associates – Clayton, OH 8/2016 to 4/2017

Mail Carrier

Delivered & pick up mail from Sinclair College Sister campuses

Skill Highlights

Exceptional Customer Service

Problem Solving Skills

Confidently Skills

Microsoft Office (Word, Excel, PowerPoint)

Telephone Etiquette

Education

Antelope Valley College. Lancaster, CA (2008-2011)

Liberal Art and Social Behavioral (AA) Graduated

Sinclair Community College Dayton, OH (2011-2016)

Mental Health/Activity Director

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