Care Associate Office Manager
Resume:
Cheyanne Jennings
Fair Oaks, CA *****
********@*****.***
Experienced, professional, and detail oriented individual looking for a long-term position. Authorized to work in the US for any employer
Work Experience
Bartender
Broderick's Roadhouse - Sacramento, CA
June 2022 to Present
Part time
• Memorize menu and cocktail variations
• Take orders and gave recommendations
• Engage in small take in order to build rapport and gain repeat customers
• Made sure TV's were playing local/popular sports events
• Oversee operation's of restaurant when manager is not on duty
• Stock, clean and maintain wells and work space.
Executive Office Manager
Smile Brands Inc. - Sacramento, CA
July 2019 to Present
Oversee two multi provider locations. Supporting colleagues while building the team as necessary. Engaging, retaining and growing talent. Manage the office's P&L follow budgetary guidelines to achieve new revenue goals. As well as;
• Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
• Office Administration - Directly responsible for ensuring the completion of clerical and administrative duties related to office and people operations – time card approvals, purchasing according to established supply budgets, inventory management, coordinating staff travel/coverage, leaves of absence, Workers’ Compensation injuries, IT / IS request, chart assembly, chart audits, end of day/deposits, PSR dashboard, Services as the Office first point of contact for inquiries to Practice Support Center functional departments. Order supplies, Manage “Pan” closet, and maintenance requests.
• Health & Safety - Monitor all health & safety protocols. Team compliance with all federal, state and local OSHA, health & safety regulations. Ensuring all housekeeping and preventative equipment maintenance schedules are followed.
District Training Store Manager
Victra - Verizon Wireless Premium Retailer - Brentwood, CA September 2016 to July 2019
• Monitor and analyze business trends across all stores within district; develop and implement plans to maximize sales and meet or exceed goals within district for all Key Performance Indicators including sales, payroll, expense control and store contribution
• Ensure company selling and customer service standards are upheld consistently across all stores in the district through effective coaching and training of Store Managers and staff
• Recruit, hire, retain and develop a team of Store Managers and Associates that achieves excellence in all areas of measured performance to meet or exceed company business objectives; drive business through effective scheduling and payroll management
• Coach store teams to develop and maintain operational best practices in the areas of stock flow, floor presentation, asset protection, facilities maintenance, and merchandise functions (price changes, transfers, damages, etc.)
• Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district
Server/Bartender
Buffalo Wild Wings - Brentwood, CA
January 2016 to September 2018
• Memorized menu and cocktail variations
• Took orders and gave recommendations
• Engaged in small take in order to build rapport and gain repeat customers
• Made sure TV's were playing local/popular sports events Shift Leader
PetSmart - Pittsburg, CA
July 2015 to September 2016
Was hired on as the lead pet care associate. Also helped in cashiering, online pick up orders and night/ day time stocking.
• Oversaw and helped maintain all enclosures of animals sold by the company.
• Assisted in handling/checking off on all adoptions of the animals.
• Provided all necessary knowledge to the pet parent as well as guiding them in picking out products and enclosures for their new pet.
• Set up adoption days with local rescue centers
• Ordering and managing inventory of all pets and products in my section of the store
• Relocated all ill animals to the ICU section of the store and provided them essential care.
• Also trained new staff in all of these duties
Education
Bachelor's degree in Psychology
Los Medanos College - Pittsburg, CA
September 2014 to April 2016
Skills
• Recruiting
• Store Management Experience
• Profit & Loss
• Strategic Planning
• Meeting Facilitation
• Accounts Payable
• Employee Orientation
• Employee evaluation
• Training & Development
• Performance Management
• Business Analysis
Certifications and Licenses
ABC Certified
ServSafe Manager
Assessments
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Office manager — Proficient
June 2021
Scheduling and budgeting
Full results: Proficient
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Proficient June 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Office manager — Proficient
June 2021
Scheduling and budgeting
Full results: Proficient
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