Data Entry Customer Service
Resume:
KIMBERLY JONES
********@*****.***
Dallas, TX ***43
Profile Summary
● I have over 20 years of warehouse & inventory control experience
● Has strong experience within Excel including Pivot Tables, Macros and some experience with VLOOKUPS.
● While at Time Warner, I worked in the Warehouse for 5 years within shipping & receiving, Process Returns and Inventory Control and Inventory QA, I prepared documents, work orders, bill of lading, shipping orders and others to route materials.
● I was in charge of capturing data within the SAP system and received product information into stock using the SAP system as well as resolving disputes with suppliers, carriers & internal departments of the warehouse.
Most recently, at Gulfstream Provide customer support to mechanics within assigned department and cover other departments as needed. Where required, monitor/work PCOs (Production Change Orders) or Engineering Notification to expedite changes to the manufacturing build schedule.
SUMMARY/OBJECTIVE
Seeking an opportunity to join a winning team to contribute my skills and knowledge that includes great customer service, warehouse personnel, quality control/shipping and receiving combined with my positive attitude and work ethics to become a valuable asset and add value to an enterprise sized company.
TECHNICAL SKILLS/CORE COMPETENCIES
Microsoft Word Excel/Pivot Tables/Macros Stand up Pallet Jack Forklift Driver SAP System/Corridor /Oracle WMS System P21
Sit down Forklift RF Scanner Cherry Picker
Order Puller Quality Control Stand up Forklift
EXPERIENCE
Groves Industrial Dallas, TX
Shipping/Receiving/Inventory Control/Warehouse Supervisor
12/04/2019-09/01/2022
Gulf Stream Aerospace Corporation Dallas, TX
Dispatcher 2 / Expeditor / Material Processor
4/2019-11/19 (Contractor)
Track status of materials that feeds manufacturing
Dallas, TX Identify shortages, request replacements and track status of kits
• Maintain accuracy of reports and data entry.
• Responsible for tracking kits and/or parts requested by departments to the schedule
• Maintain kits per log; ensure request is placed within time limits.
• Process all unplanned demand orders within appropriate inventory system for picking of material and expedite to using department
UNITED NATURAL FOODS- Lancaste, TX
Inventory Control
6/2017-1/2018
● Processing and insuring the appropriate amount of stocks are maintained
● Meet customers demand without delay
● Keep cost associated with holding stock to a minimum
INTEGRA COLOR - Mesquite, TX
Floor Lead
5/2015 - 4/2017
● Supervising 3 assembly lines
● Check that the products were shipped properly.
● Check the products for damages.
● Check that the products match the quality measures.
● Use stand up forklift.
● Use electric pallet jacks.
TIME WARNER CABLE - Mesquite, TX
Warehouse Worker
11/2010 - 04/2015
● Worked at the positions of Shipping & receiving/ Process return / Customer Service / Delivery specialist and got promoted to resolver.
● Maintain relationships with vendors and familiarize myself with the associated contracts.
● Resolved any disputes with Suppliers, Carriers, and internal departments of the warehouse and document them using SAP system per established procedures
● Captured accurate data within the SAP system and also the received product information into stock using SAP system
● Retrieved RMA’s (Return Merchandise Authorizations) from Supplies to return products and work with accounts payable to ensure associated credits are received
● Check that the technicians are being provided with equipment every day.
● Used forklift for the shipment process.
● Inventory control.
● Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
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WASHINGTON INVENTORY SERVICE - Richardson, TX
Inventory Auditor
5/2006 - 10/2010
● Accurately monitor inventory count
● Examines contents and compares with records
● Delivers route materials to work site
● Maintain desired production goals and errors/omission rate.
GARDEN RIDGE WAREHOUSE - Dallas, TX
Lead Quality Controller
2/2004 - 4/2006
● Counts and records finished packaged items.
● Inspects and remove defective products and packaging materials.
● Removes finished packaged items from trucks and separates rejected items.
● Forklift operation.
HOME DEPOT - Dallas, TX
Head Cashier
3/2001 - 1/2004
● Train new hire.
● Supervised over 25 cashiers.
● Organize work schedule.
● Audit Refund Desk for proper handling of refunds and gift certificates.
● Implement monthly employee reviews.
● Responsible to complete quality observation for cashier handlers and provide feedback.
BORDEN MILK DIARY - Dallas, TX
Machine Operator/Production
2/1997 - 2/2001
● Operated and set up filler station to specified orders.
● Observes machine operations to ensure quality and conformity of packages.
● Regulates machine flow, speed, or temperatures.
EDUCATION
A. Maceo Smith High School - Dallas, TX
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