Nancy Rosales
**********@*****.***
***** ******** ***. ***** ****, CA 90280
OBJECTIVE
I am a highly qualified energetic and goal oriented person that leads by example by establishing a professional work environment based on respect and teamwork. I have experience in customer service, clerical work over 5 years, Working from Home environment and some medical assistance in the front and back office. Excellent in communication skills. I am friendly and enjoy helping others.
PROFESSIONAL EXPERIENCE
October 2018 – Present
Service quick
●Set up appointments for repair services, inbound/outbound calls, contact the locals and technicians on customers repair request requests,
●Virtually chat with customers for appointments and reschedules on repairs.
February 2016 – May 2018
Michael Kors
●Clerical
●Process Order
March 2012 – June 2014
January 2005 – May 2008
We Love Fine
●Pick orders
Mervyn's
●Customer Service
●Overnight Stocker
●Fitting Room
April 2005 – May 2008
Events by Nooan
●I was a receptionist filing papers, answering the phone, and responding to Emails.
●I would also set up meetings.
EDUCATION
ADDITIONAL SKILLS
UEI
2004 – 2005
South Gate High School
1995 – 1999
●Excellent Customer Service
●Multi-Tasked
●Fluent in English and Spanish (Read and Write)
●Schedule Service appointments
●Dispatch technicians on locations & appt time frame and Email