Alyssa Rose
Colona, Illinois 331-***-**** ********@*****.***
8+ years of working experience. Reliable worker with strong communication skills and attention to detail. Capable of prioritizing and organizing tasks in an efficient manner. Professional Experience
The Perfect Thing Wheaton, IL
General Manager March 2015 to October 2022
● Review reports to evaluate performance, develop targeted improvements and implement changes that improved sales
● Coordinate contract changes to vendor agreements and with consignors without adversely impacting business relationships
● Consistently promoted to roles of increased responsibility due to demonstrated successes and learning capability
● Manage content distribution related to retail promotions to online channels and social media platforms The Perfect Thing Wheaton, IL
Sales Associate May 2014 to February 2015
● Helped new and existing customers locate products and purchase merchandise each week
● Interacted with customers to effectively build rapport and lasting relationships with luxury customers and top consignors
● Answered customer questions about products and services, helped locate merchandise and promoted key items with older consignment dates
● Created inviting shopping environment by maintaining store organization, merchandising displays, and overall cleanliness
Attended College August 2010 - May 2014
The Perfect Thing Wheaton, IL
Intern October 2009 to May 2010
● Developed and implemented SEO strategies to improve the effectiveness of marketing efforts
● Posted regularly on the blog and social media to increase retention, acquisition rates, and levels of engagement with existing customer groups
Core Competencies
Project Management, Customer Service, Team Management, Interpersonal Communications, Spreadsheet Management, Data Entry, Quality Assurance, Conflict Resolution, Document Transcription Education/Certifications
Bachelor of Arts in Art History, St. Xavier University Florence University of Arts
Associate of Arts, College of Dupage
Relevant Organizations
International Society of Appraisers Member