RHONDA M. WOOD

Santa Clarita, CA ***** (H) 661-***-**** (C)661-***-**** adt0fq@r.postjobfree.com

Professional Summary

Senior sales professional with over twenty years of success maximizing sales through relationship selling, sales leadership and sales associate training. Ensures the correct product is offered to the right customer at the optimum place and time by expertly managing product availability and capacity information, production, and deployment planning. Creates sustainable revenue pipelines, market share growth and brand exposure through data-driven solutions based on analysis and critical thinking methodologies. A first-rate cold caller who also thrives on face time. Establishes powerful customer-facing initiatives and wins customer confidence by speaking directly and delivering on promises. Blends diverse individuals and unfocused groups into dedicated, effective teams. Trusted by executives, customers, management, and staff to identify opportunities and solve problems. Skills

Revenue Generation

Microsoft Office

Persuasive Oral & Written Communication

Relationship building

Training and Development

• Sales/Sales Management/Key Account

Management/National Account Management/New

Business Development

• Campaign development

• Cold Calling

• CRM

Work History

REGIONAL VICE PRESIDENT - BUSINESS DEVELOPMENT 04/2018 to Current Canduit Connection, LLC – Athens, GA

• Implement improvements to system, processes, and procedures for unique start-up in employment industry

• Spearhead business development within six state western region. Responsible for managing newly formed customer base

• Maintain P&L

• Supervise and motivate staff members to achieve optimal productivity

• Manage divisional marketing, advertising, and program development ASSISTANT TO OWNER 02/2018 to 12/2019

The Talbot Group - Building and Museum Management – Pacific Palisades, CA

• Assisted in arranging building maintenance and inspections

• Obtained/analyzed vendor pricing proposals

• Managed museum club membership programs

• Organized/managed museum sponsored public events

• Maintained administrative records promptly and accurately PROGRESSIVE CAREER WITH TIRE INDUSTRY LEADER 01/2002 to 08/2017 Michelin North America Inc. – Greenville, SC

• Developed and implemented performance improvement strategies and plans to promote continuous improvement

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

• Used critical thinking to break down problems, evaluate solutions and make decisions

• Conducted research, gathered information from multiple sources and presented results

• Led projects and analyzed data to identify opportunities for improvement BUSINESS DEVELOPMENT MANAGER - -RETREAD CHANNEL 01/2015 to 08/2017 Michelin North America Inc.

• Called on independent and franchised retreaders in five Western states

• Analyzed territory to determine market needs and identify prospects for future acceptance as franchises

• Made joint sales calls with franchisees to close deals and for training purposes

• Handled franchisee contract compliance audits

• Initiated contract consistency and adherence study, resulting in development of new franchise agreements

• Increased sales units through key dealers by 21.5% providing product training and making joint sales calls with franchisees' sales staff to drive sales to new customers

• Secured two new franchisee prospects that were needed to augment market coverage and managed cancellation of non- compliant franchisee

• Developed comprehensive planning and selling tool kit for franchisee sales personnel - resulting in sales staff's increased ability to capitalize on existing customers, secure new accounts and maximize customer facing time

• Results: increases of up to 50% per salesperson

• Salvaged sales of $4.1 million that were on verge of being lost by initiating competitive pricing study to evaluate competitors pricing which resulted in critical price adjustments AGRICULTURAL SALES DEVELOPMENT MANAGER 01/2009 to 01/2015 Michelin North America Inc.

• Managed and developed agricultural sales for CA and AZ territory

• Created mutually beneficial relationships between Michelin and commercial distributors and dealers through effective management of partnership agreements

• Developed overall account penetration and acquisition strategies to win accounts and to optimize sales in region

• Increased sales YOY, doubling volume $14+ million through distributor network and increasing key associate dealer base by 40.6%

• Drove 60% of associate dealers to exceed sales goals by effectively monitoring associate dealer performance and ensuring that every dealer maximized program benefits

• Doubled volume of premium branded products sold through key accounts through in-depth market analysis of territory to ensure that appropriate accounts were targeted and secured SALES TRAINING/ DEVELOPMENT MANAGER 01/2006 to 01/2009 Michelin North America Inc.

• Developed individual training plans for each segment of sales force which averaged 100 individuals

• Coordinated all training for existing sales force employees and delivered all sales skills trainings

• Onboarded new hire sales members – specializing in training on how to leverage sales programs for maximum profitability

• Created launch kits for all new salespeople to assure that every new member of sales team hit field with every tool needed for success

• Led redesign of Retail Selling Skills course which was delivered to dealer sales personnel Increased volume of dealer training delivered by 18% by managing calendar and leading team in development and deployment of new retail selling curriculum

• Developed training materials and delivered training for 30 newly hired sales professionals annually

• Trained 300 dealer salespersons annually in face-to-face sessions on topics of: Retail Selling Skills, Managing Retail Sales, Selling Off- Road Tires, Michelin Product Training ZONE DEVELOPMENT MANAGER 01/2002 to 01/2006

Michelin North America, Inc.

• Led team of 20 retail territory reps covering geography from West Coast to Chicago

• Developed comprehensive procedures and processes along with complete "how to" manual for all regional territory managers

• Created and deployed monthly work instructions to ensure staff focus on key issues

• Worked weekly in field with individual retail reps to understand any issues, suggest corrective actions and ensure that corporate initiatives were effectively executed

• Evaluated call reporting system for appropriate feedback from field efforts

• Routinely promoted high performing RTR's – averaging 5-6 upward moves annually

• Adept at managing turnover and onboarding new hires

• Increased customer facing interactions by 25% by developing system of loop planning for time optimization

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness

• Coordinated ongoing technical training and personal development classes for staff members CORPORATE ACCOUNT MANAGER - DISTRIBUTOR CHANNEL 01/1999 to 01/2002 Michelin North America Inc

• Directed regional distributor selling 1.1 million units ($75 + million) to convert from marketing low tier products to a high concentration (over 75%) of Tier 1 & 2 products

• Established product and retail sales training program for all distributor sales personnel as well as all retail sales personnel with total student body of 200 in seven states

• Rolled out associate dealer program for distributor customers and managed compliance by 40 associate dealers

• Worked weekly in different field locations with distributor sales staff and retail salespeople to insure execution of initiatives

• Coordinated full sales lifecycle from proposal development to closings and follow-up

• Secured competitor business via strategic marketing, service programs and promotions

• Performed outside business-to-business sales with proven proficiency in prospecting and territory management EDUCATION, CERTIFICATIONS & TRAINING

Greenville Technical College, Greenville, SC – Associate of Science degree in Materials Management Harvard Extension School, Negotiation Skills; Strategies for Increased Effectiveness; Advanced Negotiation Strategies: Mastering the Art and Science of Negotiation

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Langevin Learning Services - Master Sales Trainer Certification BridgeWorks, LLC - Certified Bridgebuilder Generational Trainer Miller-Heiman (previously Achieve Global) - Certified in Professional Selling Skills, Sales Coaching The Bob Pike Group - Train the Trainer Boot Camp; Instructional Design; Presentation Skills

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