Sales Representative Manager
Resume:
Cory Alchin
Heavily invested in the care, support and building of team members.
Howell, MI 48843
**********@*****.***
Professional manager, engaged in the daily building, serving and learning from employees and co- workers. Heavily focused on safety, continuous improvements, goal attainments and overall team building of every co-worker.
Authorized to work in the US for any employer
Work Experience
Outside Sales Representative
Granger Waste Services - Lansing, MI
October 2021 to October 2022
Outside sales representative focusing on customer retention, relationship building, meeting current clients needs as well as focusing on new business development growth.
• Accounted for 50% of six man sales team total sales.
• Executed the top three sales on the team.
• Maintained and developed a core service area/sales territory, focusing on growing current client relationships and supporting their needs, while striving to develop new prospect relationships. Client base within territory was composed of 350+ customers.
• Work daily with multiple departments to discuss needs in the field, identify potential problems and create solutions that are a best fit for the customer and our company goals.
• Averaging $150,000 in signed contracts monthly. These range from large $100,000 contracts to $1,000 contracts.
• Focus is building a book of business that creates long term opportunities for myself and the company across multiple service levels.
• Daily cold calling D2D, email and calling.
Sales Manager
ADI Inc. - Howell, MI
January 2014 to September 2021
Sales manager focused on maintaining customer base of 14,000 clients. Executed annual growth of 15-20% year over year for five years. Driven by increasing customer retention, while maintaining strategic profit margins and key performance indicators.
• Managed a five person sales team. Including inside sales, customer service, outside sales.
• Oversaw management of entire customer base: 14,000 -14,500 customers.
• Continuous cross department engagement to improve customer needs, company needs and heavy focus on employee health and increased customer retention.
• Utilized company software to manage pipeline and improve focus on current, and potential customers and prospects.
• Average 15-20% annual YOY growth over five year period.
• Performed outside sales rep duties. Cold calling, warm leads, customer visits, contract negotiations.
• Managed and developed over 150 contracts, handling expiration dates, new terms, projecting future needs.
• Negotiated for future terms, understanding long term impacts of costs and how they affect upcoming contracts.
• Developed new products and services to increase sales, respond to customers and lower our environmental impact.
• Developed relationships and managed contracts with municipalities and local governments. Average municipal contract was $250,000 annual revenue.
• Managed and negotiated multi million dollar expense contracts, yearly.
• Directed a multi year company expansion project in a heavily regulated field. Overseeing funding needs, budgeting possibilities, developers, engagement with DEQ/EGLE on wetlands protection and environmental impact of project.
• Most importantly, employee engagement. Desire to know your co-workers and have fun! Education
BA in Business Management
Northwood University - Midland, MI
January 2010 to January 2012
Bachelor's degree in Business Marketing
Northwood University-Michigan - Midland, MI
January 2010 to January 2012
Skills
• Business Development
• Project leadership
• Pricing
• Strategic Planning
• Direct sales
• Management
• Purchasing
• Account Management
• Profit & Loss
• Sales Management
• Negotiation
• Conflict management
• Sales
• Inside sales
• Outside Sales
• Cold Calling
• Project Management
• CRM Software
• B2B Sales
• Logistics
• Operations Management
• Relationship Management
• Forecasting
• Business Analysis
• Door-to-Door Experience
Certifications and Licenses
Driver's License
Gap Selling
November 2022 to Present
Became certified in the Gap Selling method. This method is heavily focused on information gathering through listening, tonality, and asking great questions to help the prospect/buyer see the Gap (Where they are, and where they want to go.) After identifying the gap, then we sales people provide our solution and apply it not to their current state but show them how it gets them where they want to go. Assessments
Active listening — Expert
May 2021
Actively listening and appropriately responding in conversations Full results: Expert
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Impact & influence — Highly Proficient November 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Learning agility — Highly Proficient
November 2022
Learning and applying new information
Full results: Highly Proficient
Sales skills — Highly Proficient
November 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Outside sales — Highly Proficient
November 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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