Retail Supervisor Store

Anite Potus

Linden, NJ ***** 908-***-**** *********@*****.***

Summa

Retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent

about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive

and strategic approaches.

Skills

© = Staff Coaching and Training © Sales Leadership

e Implementing Pricing Strategies © = Scheduling and Time-Tracking

© Retail Operations © = Cash Handling and Reconciliation

@ — Financial Forecasting e Loss Prevention

® ~~ Decision Making @ ~~ Visual Merchandising

Experience

RETAIL STORE SUPERVISOR 11/2020 - Current

® = Stocked shelves and racks and placed mannequins in key areas to attract customers to store.

Original Penguin - Elizabeth, >

@ Reviewed schedules to keep stores under leadership properly staffed

© — Set sales targets and implemented action plans for achieving set objectives.

© — Studied sales figures to determine quantity of products and brands needed to supply store.

@ — Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction,

© —Greeted customers upon entrance to store and offered assistance in locating items.

@ ~~ Dealt with customer complaints and rectified product and service issues.

© Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.

© Created successful plans to maximize profits and reduce loss.

© Coordinated restocks to keep retail displays organized and full for customers.

© — Supervised work of cashiers, training new team members and monitoring performance.

Education and Training

I

06/2020

den High School - Linden, NJ High School Diploma

Union College - Barbourville, KY

Business

Languages

ee eee

Native/ Bilingual

ian Creole :

Ss ee ee

Native/ Bilingual

French:

SE ee ee

Professional

Contact this candidate