JONATHAN WATKINS

*** *********** ****, ***********, **, 27360, US • 336-***-**** • adt0a1@r.postjobfree.com Work History

Service Technician - November 2022 to Present

Mavis Tire and Brakes - High Point, North Carolina Perform work specified on work order with efficiency in accordance with the company. Test-drive vehicles.

Test components and systems using diagnostic tools and special service equipment. Diagnose, maintain and repair vehicle automotive systems including engine, brakes system, transmission, suspension, lubrication, etc.. Communicate directly with service advisors so that customers are informed of any additional services recommended. Provide excellent customer service, keeping in mind the customer’s perspective comes first. Provide estimates for all additional recommended services and repairs. Service/Quick Lube Technician - November 2022 to November 2022 Valvoline - High Point, North Carolina

Check and communicate fluid levels to teammates.

Ensure tire pressure for proper inflation.

Inspect and refill fluid levels as necessary.

Install new oil drain plugs and filter/rebuild filters as necessary. Clean and lubricate fittings as needed.

Provide excellent customer service, keeping in mind the customer’s perspective comes first. Provided precise estimates for all projects.

Examined damaged vehicles in order to estimate repair costs and deductibles. Had an excellent attendance record and was always on time for work. Placed a high value on punctuality and worked hard to maintain an excellent attendance record. Driver Helper - September 2022 to November 2022

Waste Management via Arthur Lawrence Staffing - Granite Quarry, NC Maintain predetermined route quality standards.

Ensure that all required personal protective equipment be worn at all times. Exhibit a professional demeanor, manner, and appearance at all times. Follow all safety equipment checks and precautions in performance of all duties. Assist driver in keeping interior cab and exterior of the truck clean. Assist in sorting, cleaning, stacking, lifting, placement of cans, operation of compactor Attend branch safety meetings.

Perform all other job duties as assigned.

Survey Caller - April 2022 to Present

Shiftsmart/Dynata - Remote from Home, NC

Call prepared lists of leads and read short scripts to survey political views. Engage potential customers using a list of prepared statements and expertise in rebuttals. Convert 120 calls per hour to completed surveys.

Ask probing questions to determine political views and accurately input information into electronic systems. Provide timely, courteous and knowledgeable responses to information requests. Maintain tact and decorum with agitated or dissatisfied customers. Contact new leads each day at or above quotas.

Banquet Server/Temporary Gig Positions - May, 2022 to Present PeopleLink Staffing - Greensboro, NC

Walk among tables and refill water and beverage glasses or take orders for more drinks and food. Collect dishes promptly after each course, clear crumbs and glassware and maintain customer satisfaction. Address concerns quickly to improve customer experience and escalate issues to management for resolution when necessary. Handle food safely and keep spaces clean to protect customers from foodborne illness and maintain proper sanitation. Greet arriving guests and escort each to assigned tables, take drink orders and answer questions about events. Carry appetizer and drink trays around events and maneuver around guests and furniture without spilling. Collaborate with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness. Communicate with hosts, bussers and kitchen staff to prepare for and serve customers. Note timing of meal and event progression, keeping kitchen staff informed. Remove and replace dirty dishes and utensils to maintain table settings. Present meal options to help patrons select food and beverages. Adhere to sanitation and safety policies, protecting the establishment and patrons. Carpenter’s Assistant- August, 2019 to February 2021 TMD Handyman Services - Reidsville, NC

Cut and measured materials on the jobsite to prepare for installation. Cleaned the jobsite after work completion and disposed of debris in proper containers. Followed OSHA safety regulations and procedures.

Helped with movement of materials and equipment to different job sites. Installed drywall, ceilings and trim and fabricated replacement trim and moldings. Installed, assembled and repaired woodwork, millwork, cabinetry and trim under the supervision of a Master Carpenter. Read and interpreted specifications and construction drawings to determine best techniques to complete each job. General Laborer, Industrial - June, 2018 to August, 2019 MH-Intsallation and Assembling - SC

OSHA regulations, company safety policies, and lock-out tag-out procedures were all followed. Assisted with the construction of commercial structures. Took part in company training sessions to improve my skills and expand my knowledge. Immediately reported safety violations to my supervisor to reduce risks and accidents. Ensured that safety protocols were followed by encouraging the proper use of materials. Follow safety protocols by using equipment and materials properly and safely. Operated the forklift safely by carefully following all procedures. Reorganized pallets and shelves to keep the warehouse tidy for all employees. Provided top-notch project quality control to avoid downtime and maximize revenue. Removed debris and swept areas to maintain a safe and clean work environment. Worked with other members of my team to complete tasks and meet project deadlines. Carefully operated air, electric, and pneumatic drills to avoid job site injuries. Laborer Foreman - January, 2015 to September, 2017 Watkins Tree Service - Reidsville, NC

Created schedules and organized work to ensure maximum efficiency at each location. Trained new employees on job responsibilities, company policies, and safety procedures for quick onboarding. Created work schedules for all team members to maximize shift coverage. Used well-defined instructions to ensure that each crew member understood their responsibilities. Organized and optimized crew's daily operations in to ensure consistent on-time delivery. Was in charge of team communication, preventing costly and dangerous mistakes. Implemented and enforced all policies and procedures for the entire logistics department. Created and revised production schedules to meet changing demands. Observed workers and quickly identified issues, taking corrective action to eliminate work mistakes. Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds. Correctly interpreted schematics in order to make accurate jobsite decisions. Went over the project details to make sure the materials and equipment for the job sites were correct. Assessed team members' abilities and assigned tasks based on their knowledge and experience. Interacted with employees in order to demonstrate high standards and effectively resolve issues. Mechanic Assistant - May, 2012 to November, 2015

Jeremiah's Auto Services - Reidsville, North Carolina Check for electrical continuity and wiring.

Complied with quality assurance program, which included on-site assessments, internal audits, and customer surveys. Followed standards and procedures to keep a safe working environment. Delivered excellent customer service.

Read, understood, and followed written instructions to the letter. Was able to maintain positive relationships with all of my clients. Provided precise estimates for all projects.

Examined damaged vehicles in order to estimate repair costs and deductibles. Had an excellent attendance record and was always on time for work. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.