Reneshia Hebert

Baton Rouge, LA *****

adt09z@r.postjobfree.com

+1-337-***-****

Willing to work remote and experienced in it

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Eligibility Specialist/Accounts Receivable/Coordinator Cigna - Baton Rouge, LA

November 2020 to February 2022

Accounts receivable invoices,math calculations, Medicare and private insurance, copay assistance, openinsight software, outlook,citrix,tmw,esd,bluezone,blue zone software, making outbound calls to patients regarding collecting balance/copay from patients invoice, work production,Skype use and webex for meetings

Regulatory Coordinator for prior authorization

Amedisys - Baton Rouge, LA

June 2018 to August 2020

Regulatory Coordinators are assigned specialized job functions specific to defined areas of responsibility. Provide re-validations and credentialing for multiple states for medicaid and medicare and licensing renewals for agencies. Statistical charts using excel as well. The Coordinator facilitates company growth initiatives through the procurement of regulatory approvals for both acquisitions and new growth strategies. The Coordinator also assists care centers with ensuring regulatory compliance with federal and state regulations through research, data collection, development, and coordination of related processes and reporting requirements, under the direction of the Director of Regulatory Business office Specialist prior authorization

Amedisys - Baton Rouge, LA

June 2018 to April 2020

Technical use of computer, Microsoft word,Excel,home care home base software, medical records in curator software, patient electronic and paper charts, employee records, answer phones, assist with processing payroll approving time and employee. Mileage, keeping track of clients census reports, making sure that all contracts for hospice or up to date with liability insurance, general insurance,workers comp insurance, commercial insurance, fax,scan,file paper work, assist employees with needs, paying attention to detail

Document Processor/Production

Louisiana Department of Revenue - Baton Rouge, LA

January 2018 to April 2018

Mail processing, opening individual (s) tax returns, processing/sorting tax returns and amendments such as partnerships,1040s, multiple schedules, fiduciary,checking for balances owe to the government for state tax and if so verify if funds are sent with return by money order are checks, make sure all correspondence are sent to correct department,sorting individual request in reference to individual needs are taxes,production/scanning all barcodes into computer system assuring the date mailed taxes where processed, assuring individual taxes are sent to uploading department for caseworkers and further investigation/processing

Patient Access Representative

Lane Regional Medical Center - Zachary, LA

January 2017 to March 2018

Patient Survey Proficiency, Collecting patient personal information such as driver license, social, insurance cards,cash,and card payments. Using Meditech Software,Care pricer to verify and get patient balance due at time of service, Medicaid portal, contacting V8 service for veterans for billing, assuring that patient amount of bill are at least a deposit is being placed on patient account before discharging patient, admitting patient for inpatient,out patient,billing insurance for (mdcd) Medicaid,Medicare A&B, commercial insurance,MVA-motor vehicle accidents,workers comp claims,and accidents,Medicaid accuracy checks, cashiering, printing, faxing, answer multi phone line for Emergency department and transferring calls,Work and communicate with Registered nurses, Emergency room supervisor for patient access, director of emergency room and elaborate and retain changes and thourough effective communication for patient billing, deposit collections in safe, printing patient forms and preparing forms for patient to sign before are during discharge, registration for patients,use of roller carts when in patient rooms,and emergency front desk assisting patients in pre-reregistration,reregistration desk area as well as being a team player coming in early and staying later until co-workers arrive,doing emergency room logs for discharge of diagnosis,time,and doctor. Completing No email logs for patients that have no email to check patient portal are received electronic surveys. Education training online independent tutorials such as cobra and HIPAA. Attending town hall meetings for company updates and quarter reviews.Registering D.O.C prison patients and discharging prisoners,and same for physician emergency certificate (PEC) patients.Completing my notes on what paperwork I went over with patients such as there bi slip that shows there insurance and balance due at present time,pt portal information,no email if not at that time,care pricer for creating and billing insurance,and also insurance portal verification depending upon patient insurance, scanning all information into Meditech Software for medical records and billing. Medical Assistant

Planned Parenthood - Baton Rouge, LA

January 2016 to December 2017

Administer depo shots for birth control, Advise all patients on all forms of birth control if Inquired, Phlebotomy,vital signs, Urine Analysis check, Counsel all patients on STDs and viruses, give reference sheet According to patient visit, get medicines ready for clinician to give patient, set up exam rooms, auto clave all vaginal specs, check patient Iron level using hemo cube machine, assist with Insert procedures for vaginal birth controls, billing patient insurance, cashier, making and rescheduling appointments, use scanner, fax, copier,answer phones, collect fluid in specimen to send to lab, perform urine pregnancy test, Documents on computer system on EClinicalWorks (ECW),calling out prescriptions to pharmacy, give hip and arm injections, and clean microscopes, making sure patient is happy with the premier experience of there services we provided, and perform rapid HIV checks by a finger stick Armed Security Gaurd/CPO

G4S Security - Baton Rouge, LA

December 2016 to October 2017

Monitor Our Lady of The Lake hospital all guest and visitors. Monitor surveillance cameras at the mental health TAU facility and wand all guest in for security purposes. Direct traffic for parking. Doing reception admits for family visitations and checking in visitors using proper identification cards. Filing time sheets and faxing time sheets. Answering multiple phone lines. Assisting with other support resources. Certified Hemodialysis Technician

Fresenius Kidney Care - Baton Rouge, LA

October 2014 to December 2016

Customer Service, Team Work, Dealing with needles, different hemodialysis abscess, machine cleaning, water checks, making acid for machine, patient safety, bicarbonate and PH checks on dialysis machines, following nurse and doctors orders, inserting arterial and venous line needles in to patient abscess, knowledge of chair side system for all documentation as well as paper documenting, checking blood pressure and heart rate, making sure patient goal and blood flow rate are correctly entered into the patient machine correctly, also drawing labs pre lab work and post lab work on patients, constant monitoring of patients, know how to use mechanical lifts such as the hoyer, etc.. Patient Care Technician

Oschner Hospital - Baton Rouge, LA

January 2016 to August 2016

Assist patients in daily care hygienes, assist with walking and positioning, succor with baths and oral care, take patients blood pressure, temp, and oxygen levels, monitor patient, report to nurses on staff, and assist with EKG and heart monitors, assist with Foley/catheters Medical Assistant

The Center INC - Baton Rouge, LA

February 2014 to August 2014

Medical Assistant

Assist elderly off buses

Support with passing out breakfast and lunch trays Succor with vital signs

Help with art activities

Aid with bathing when needed

Abet with toileting

answer phones

make patient doctor appointments

assist with billing insurance

filling medical records

Certified Nurses Assistant

Golden Age Nursing Home - Baton Rouge, LA

February 2013 to January 2014

Assist elderly off buses

Support with passing out breakfast and lunch trays Succor with vital signs

Help with art activities

Aid with bathing when needed

Abet with toileting

bending and lifting patients

Customer Service Dispatcher/Representive

Apple Tree Answering Services - Baton Rouge, LA

February 2010 to October 2012

Answer incoming calls for hospitals take stat phone calls and call doctor on call Answer calls for companies after hours and take messages as well as email messages provide quality customer service to all my callers and companies Cashier/Customer Service

Walmart Neighborhood Market - Baton Rouge, LA

March 2011 to December 2011

customer service/ handling money/ putting up re-shops/ keeping area clean/ greeting all customers Education

Masters in Human Services

Capella University - Baton Rouge, LA

May 2018 to June 2019

Bachelors in Criminal Justice

Upper Iowa University - Baton Rouge, LA

December 2015 to December 2017

Diploma in Medical Assistant

Camelot College - Baton Rouge, LA

2010 to 2011

Diploma in General Studies

Scotlandville Magnet High - Baton Rouge, LA

2006 to 2010

Skills

• Communication, organization, and multitasking (9 years)

• Analytical Skills (10+ years)

• Insurance Verification

• Hospital

• Call Center

• Time Management

• Business Management

• Family Planning

• Dialysis Experience

• EMR Systems

• eClinicalWorks

• Chairside Assisting

• Medical Office Experience

• Vital Signs

• Medical Records

• Experience Administering Injections

• Phlebotomy

• Section 8

• Data Entry

• Customer Service

• Microsoft Office

• Medical Imaging

• Employee Orientation

• Triage

• Epic

• Case Management

• Medical Scheduling

• Venipuncture

• Office Management

• Management

• Microsoft Excel

• Maintenance

• Microsoft Word

• Microsoft SQL Server (7 years)

• Data entry (10+ years)

• Databases (10+ years)

• SQL (8 years)

• EDI (10+ years)

Assessments

Written Communication — Completed

June 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Work Style: Reliability — Familiar

July 2020

Tendency to be dependable and come to work

Full results: Familiar

Data Entry: Accuracy — Proficient

June 2020

Entering data quickly and accurately

Full results: Proficient

Verbal Communication — Proficient

July 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer Focus & Orientation — Familiar

July 2020

Responding to customer situations with sensitivity Full results: Familiar

Electronic health records: Best practices — Familiar June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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