Jennifer Leeann Ruddell

**** * ****** *** *****: 405-***-****

Oklahoma City, OK, 73129 Email: adt04t@r.postjobfree.com

Detail-oriented, highly motivated with a history of experience in food production and Retail Management. welling to learn something new. I’m very fast learner also pick up things quickly. Like to be Challenged because I know it well get done, Like to work hard because would like to see myself in a higher Position. resulting in high levels of productivity. Able to work independently and as part of a team.

Skills

Management

Employee Training/Development

Customer Service

Time Management

Multitask

Bartender

Classic Cocktail

Regulatory Compliance

Product Knowledge

Bilingual: English/Spanish

Organization

Food Safely

Mix Drinks

Process Improvements

Communications

Business sells

HACCP

Business operation

Handling money

Professional Experience

Remington Park Casino - Bricktown Brewery/ Jack Daniels Bar Oklahoma City 2019-2022

Bartender/Server - Bartender/Cocktail Waitress

●Worked in the Casino for 4 years started working at Bricktown Brewery as a server and worked my way up to a bartender then, moved up to cocktail waitress and started bartending at Jack Daniels Bar. I did three different jobs.

●Prepare Drinks according to Bricktown Brewery/ Jack Daniel Bar Standards, recommend specials and replenish drinks as needed

●Consistently provide prompt service, manage cash and payments, and maintain customer satisfaction.

●Deliver excellent customer relations, building and maintaining a positive and professional relationship.

●Establish rapport with guests, cater to all requests, and resolve service issues in a timely manner.

●Taking and creating multiple drink orders at once and ToGo food orders.

●Opening and Closing duties

●Trained new servers and Cocktail Waitress

●Bartender or Cocktail on Busy Nights on live Music, Big Horse Racing Events, and Party Venues

●Managed Orders and accompanying financial transactions

●Knowledgeably recommended menu items based on customer needs and preference, including upselling complementary dishes and drinks.

●Ensured optimal guest experiences by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude.

●food run, ensure every food order was out on time, help on other bartenders if needed.

●Consistently achieved above 20% or more charge tip Percentage.

●Make sure to I.D. every customer.

Amazon Warehouse Oklahoma City, Ok 2020-2021

Associate

●Scanned over 500 Packages a day.

●Scanned items into bins for customer orders packaged items to proceed to shipping count items in bins to correct employee errors & amp; to correct.

●Build Stable, well - built accurate pallet loads for shipment.

●Understand the safety culture and strives for 100% compliance concerning safety observations

●Got trained every position in the warehouse

●Packing and labeling merchandise

●Wrapped pallets in loading in the truck

●Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels

●Consistently lifted materials weighing as much as 50 pounds.

●Checked packages and merchandise for damage and notified supervisor.

●Place boxes and packages on the correct pallets

●Sort boxes and small envelopes.

OkFood inc. Oklahoma City, Ok 2020-2020

Quality Assurance Tech Production

●Monitors and verifies product compliance with all applicable specifications.

●Essential duties and responsibilities

●Set- up workstation and assuring the necessary equipment is calibrated and functioning properly

●Monitor all product attributes according to processing specifications

●Monitor and document applicable HACCP, GMP and SSOP requirements

●Responsible for identifying and isolating questionable product.

Bed bath & Beyond Oklahoma City, OK 2018-2019

Lead Replenishment

●Receive and unloads store merchandise from third party vendors.

●Verify product type, quality, and quantity against invoices to ensure accurate receipt of product

●Perform daily replenishment duties by pulling products from top stock windows and/or stockroom.

●Transport merchandise from the stockroom onto the sales floor according to store merchandise plans and organize/rearrange merchandise as needed to execute stocking plans and presentation standards.

●Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval.

Braum’s Ice Cream and

Dairy OKLAHOMA CITY, OK 2016-2018

MORNING/NIGHT ASSISTANT Manager

Scheduled shift employees, ensuring all front- and back-of-house positions were covered.

In Charge Counting money beginning of the shift thru out the end of the shift, must meet the total amount shown on the DSR.

Ensure all tmeperature is done on the blue book.

Ensure all employees are done with cleaning dutys.

Ensure the truck ordered is correctly/ put up correctly.

Labor must be checked every two hours. An Ensure labor is low as possible.

Oversaw drive-through operations.

Monitored food quality and portion sizes to ensure brand consistency.

Trained and mentored non-management employees.

Completed all paperwork associated with morning shift and night shift.

Speed of Service.

Lopez Foods, Inc., Oklahoma City, OK 2014-2016

Qa Tech Production, Beef Packing

Worked on QA Tech Department in Product Spec. for Sausage Department fully cook packing end & partially cook packing end.

Worked on Sensory by Cooking Beef patties & Sausage patties tasting and meeting the requirement temperature of the patties.

Ensure all code date and patties measurements,weight products meet to the requirement specification quality standards throughout all production.

Ensure all Associate are handling Sausage product correctly and food safely.

worked on a production line packing beef products.

Ensure all products meet in strict quality standards through detailed monitoring of appearance.

Worked on haccp making sure temperature are in strict every 30 minuntes.

Make sure every area Department is clean through out the production.

Braum’s Ice Cream and Dairy Stillwater/ Edmond, OK 2011-2014

Crew/Morning Shift Manager

Scheduled shift employees, ensuring all front- and back-of-house positions were covered.

Oversaw drive-through operations.

Monitored food quality and portion sizes to ensure brand consistency.

Trained and mentored non-management employees.

Completed all paperwork associated with morning shift.

McDonald’s, Stillwater/Oklahoma City, OK

Crew /Night Shift Manager (2012-2013)

Developed plans for each shift including employee schedule.

Led crew in all aspects of restaurant operations.

Oversaw product quality control, ensuring consistent delivery of food that met brand standards.

Monitored crew member performance.

Crew/Crew Trainer (2011-2012)

Served as expert in assigned station procedures and responsibilities.

Trained other crew members in station operations, ensuring adequate knowledge.

Interacted with customers, taking and delivering orders.

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