ITC Operations Technician

LEVI J. HOWARD

PROFESSIONAL SUMMARY

Laboratory Assistant and Specimen Collector with about ten years of experience in healthcare setting. Strong ability to work under minimal supervision, knowledge of medical and clinical terminologies, use of LIS database, data entry and proficient with Microsoft Excel, and accuracy to details.

WORK HISTORY

ITC Operations Technician, 08/2022 to Current

Dartmouth College - Hanover, NH

Research database failures and collaborate with operations team to resolve problems

Coordinate with clients and faculty on in-class AV technical issues in resolving them

Attend and operate AV equipment at events and functions pertaining to Dartmouth College

Frequently inspect classroom AV functionality to verify proper equipment operation

Receive and monitor frequent phone calls from staff and faculty concerning audio and visual troubles, and with direction to resolve issue

Specimen Collector, 07/2019 to 08/2022

Dartmouth Hitchcock Medical Center - Lebanon, NH

Vendor: Precision for Medicine

Label and prepare specimens for shipment to laboratory facilities

Create records and spreadsheets, print and submit results and reports for review and assessment

Look for and collect samples from respective areas such as hematology, coagulation chemistry, and microbiology

Adhere to compliance standards for confidentiality, accuracy, and safety

Prove successful working within tight deadlines and fast-paced atmosphere

Record keep and create spreadsheets for daily, weekly, and monthly reporting

Use critical thinking to break down problems, evaluate solutions and make decisions

Collect and mail out specimens and samples in

Access to LIS and read results for appropriate tests

Ability to work well independently

Specimen Collector, 02/2017 to 07/2019

Dominion Diagnostics - White River Junction, VT

Checking patients and clients into facility prior to collection process

Ask appropriate questions regarding treatments per certain drug and alcohol addiction programs' requests

Accompany and monitor patients for observed or supervised urine collection

Properly seal specimens and mail to lab for final test

Key holder for opening and closing facility appropriately

Followed OSHA and HIPPA policies

In charge of ordering clinical supplies

Used Microsoft Word and other software tools to create documents and other communications

Offered friendly and efficient service to customers and handled challenging situations with ease

Storeroom Attendant, 09/2015 to 02/2017

Dartmouth-Hitchcock Medical Center - Lebanon, NH

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors

Performed weekly inventory counts to verify stock levels

Maintained orderly stockroom for ease of retrieval

Received incoming merchandise and stored in correct stock locations

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and addressed inaccuracies

Compared shipping orders and invoices against contents received to verify accuracy

Laboratory Assistant, 01/2012 to 02/2015

Dartmouth-Hitchcock Medical Center - Lebanon, NH

Tracked collected specimens by initialing, dating and noting times of collection

Assisted pathology team with skilled analyses by preparing tissue samples

Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks

Obtained samples for testing following standard protocols

Implemented lab procedures to prevent errors and

Prepared samples for shipping and disposed of bodily fluids in proper containers

Logged patient information and recorded results into LIS

Performed testing and quality control using approved laboratory procedures

Processed patients’ specimens according to priority and documented results

Set up, maintained, and verified sterility of lab equipment and tools

Nutrition Service Worker, 02/1999 to 02/2017

Dartmouth-Hitchcock Medical Center - Lebanon, NH

Restocked inventory and ingredient items to maintain optimal kitchen efficiency

Managed opening and closing shift kitchen tasks

Prepared food orders to support waitstaff and other team members

Prepared ingredients for menu items

Trained and assisted new kitchen staff members

Practiced proper safety and sanitation standards

Dish machine operation, and light maintenance

EDUCATION

High School Diploma, 06/2001

Hartford High School - White River Junction, VT

CONTACT

Address: Hartland, VT 05048

Phone: 603-***-****

Email: ***************@*****.***

SKILLS

Dependable and Cooperative

Deadline Compliance

Specimen Analysis

Technician Oversight

Documenting Results

Microsoft Excel Proficient

Quality Control Analysis

Blood, Urine, other Specimen Analysis

Contact this candidate