Phone: 203-***-****

adt03e@r.postjobfree.com

Gary Garbarino

https://www.linkedin.com/pub/gary-garbarino/102/410/50b

** ******** ****

Fairfield CT 06824

Professional Profile

Management/Technical Professional with a broad managerial and technical skill set, international and domestic experience, and an extensive background in the management and execution of Business Intelligence and development initiatives. Solid background in financial services industries including bankcards and mortgages combined with a valuable blend of business acumen, analytics, and information technology expertise. Applies robust critical thinking, technical skills, mentoring and sound communication/presentation skills to identify, design, position and gain buy-in on impactful data solutions that provide business insight, support investment decisions, and provide critical market/financial performance information and identify opportunities for growth.

Partners across functional areas to uncover and maximize untapped business/market opportunities and ensure business objectives are met. Confident leader, who ramps up quickly, thrives on challenge, works well in a team environment, and navigates comfortably across all levels of the organization. Strong background in the establishment and continued management of development/analytic/reporting teams supporting business and information technology initiatives gained over 30+ years at Citibank. International experience includes building and leading startup Data Management/MIS Centers of Excellence in India and Hungary working closely with teams and strategic business managers in Australia, Greece, Singapore, and Mexico.

Attributes include well developed leadership and communication skills, accurate employee assessments and rankings, motivational skills and establishing an extensive network of working relationships with client and development teams. Strong background in analytic and systems development projects including project planning, analysis, requirements, specifications, design, documentation, programming, unit/systems/user testing, implementation and root cause analysis. Strong understanding of Data Governance programs with experience in implementing Data Quality programs.

Core Competencies

●Identifying and positioning business solutions/enhancements with continued follow up through design, development and implementation

●Reporting and Analytics Design and Execution. Dashboard creation

●BI Tools, Cognos, Qlikview, Business Objects, Excel Pivot Tables

●Leveraging relational databases (Oracle, Teradata, Snowflake) SQL, SAS

● Multicultural Team Leadership

●Communication / Presentation

●Project Management

●Mainframe/Batch programming (Cobol, JCL, IBM utilities)

●Microsoft Office tools: Outlook, Word, PowerPoint, Excel, Excel Pivot tables

●Mentoring/developing/inspiring analysts

●Global Decision Sciences

Professional Experience

Embrace Home Loans - Middletown RI Jan 2016 - Oct 2022

Senior Analyst/Programmer - Marketing direct mail

●Redesigned, developed, documented, and implemented a pseudo production Direct Mail execution process in support of identifying and contacting potential leads for the direct mail loan officers. This new process reduced the risk to the business associated with existing adhoc Direct Mail processes, enabled the automated creation of campaign performance reports and ensured the information being conveyed to customers consistently met the characteristics of Data Quality

●Created new detailed direct mail campaign documentation and reporting, ensuring that any questions from senior management or auditors relating to past campaigns could be answered expeditiously

●Created, tested, and implemented an automated daily performance tracking reporting process

●Worked 100% remotely from home in CT

Phone: 203-***-**** Gary Garbarino adt03e@r.postjobfree.com

CITIBANK June 1984 - July 2015

SVP, Bankcards Risk Capabilities LIC NY, 2012 - 2015

●Redesigned, developed, and implemented a new Bankcard Acquisitions testing/reporting platform utilizing SAS, SQL, and BI techniques including sample sizing and targeted variable modifications resulting in a reduction of overall testing hours by 40%

●Managed a team of 8 analysts providing leadership, mentoring and motivation resulting in increased production and a reduction of attrition rates

●Implemented the design, documentation and training on new analytic platform and procedures including Business Intelligence cubes and reporting portals enabling enhanced analytics and more informed business decisions

●Developed SAS/SQL Acquisitions policy validation process reducing the Production Trouble Report (TR) rate by 15%

●Designed and developed detailed documentation in support of internal audits resulting in reduced audit preparation hours

SVP, Data Quality Director, LIC NY, 2010 - 2012

●Contributed to the development of the Global Consumer Bank’s Data Quality program across APAC, EMEA and NA

●Ensured the GCB DQ programs include and adhere to the fundamentals of DQ developed by the Chief Data Office

●Assisted with the implementation and led the customization efforts for the IMR (Issue Management Resolution) process

SVP, Site Leader, GDM Strategic Information Solutions COE, Budapest, Hungary, 01/2008 - 07/2010

●Implemented the expansion of the Global Decision Management Center of Excellence footprint to Central Europe reducing costs, increasing system resource utilization and freeing US analytic resources for more complex projects

●Hired, trained and motivated 16 FTE located in Budapest, Hungary establishing short and long term vision, technical expertise, professional identity, clear understanding of responsibilities, definitive job paths, and acclimating new FTEs to the Decision Management principles and procedures as well as a US business model

●Established relationship with user community identifying and anticipating their business needs and challenges and translating those needs into business solutions resulting in a strong, trustworthy relationship with the new COE

●Designed and implemented SAS/SQL based reporting/analytic processes to provide state of the art analytic tools in support of Citi worldwide businesses resulting in the implementation of reporting/analytic dashboards

●Developed, implemented and automated Weekly KPI Dashboards, Portfolio Review, Senior Management MIS, as well as reporting systems for Balance Movement within Citibank’s Retail Savings products

●Reviewed and ranked four direct reports while contributing to the review and rankings of all 16 FTEs

SVP, GDM Strategic Information Solutions COE, LIC, NY, 04/2000 - 03/2008

●Started up and managed a team of 40 FTE located in Bangalore, India in support of data infrastructure and MIS reporting within the Advanced Analytic Solutions team resulting in the establishment of technical expertise, professional identity, a clear understanding of responsibilities and definitive job paths

●Developed a team of 3 analysts utilizing SAS to support ongoing model validation procedures

●Reviewed and ranked four direct reports while contributing to the review and rankings of all 40 FTE

●Worked with outside vendors to analyze and potentially purchase state of the art software to assist in the delivery of products produced by the team (Qlikview) resulting in the implementation of the software, the development of a server to host the software, and the development of the databases feeding the Qlikview cubes.

●Design, development and implementation of a new Qlikview reporting platform in support of Citibank’s mortgage business.

●Managed the creation of two datamarts enabling users to perform timely analysis on retention performance and effects of pricing changes on customers

●Contributed to the establishment of standard P&L calculated variables and data view resulting in reduced variation of P&L metrics across functions and products

●Established short and long term visions for the continued growth of the group and presented these plans to senior management

AVP - Senior Business Analyst, Long Island City NY 1994 - 2000

AVP - Senior Project/Systems Analyst, Long Island City, NY 1988 - 1994

Senior Systems Programmer/Analyst, Sioux Falls, SD and Melville, NY 1984 - 1988

Education

S.U.N.Y. at Binghamton – Business Management

Awards

Citi Cards Chairman’s Leadership Award CitiStars, multiple recipient

Citi Service Excellence Award Citi Service Excellence Gold Award

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