Stephanie Towson, MD ***** ***.Nnabue ***.**** adt03c@r.postjobfree.com

Objective

Highly English, solutions skilled teaching, that entry-will training, lead level to business growth. writing, analyst/and editing. technical Committed writer to with performing extensive and knowledge delivering and the experience necessary in Skills & Abilities

• • • Strong skills Exceptional to change Ability handle interpersonal, to function multiple organizational in priorities a and changing rapport-skills and environment with adapt building ability to

• Effective and written communication skills, both verbal

• Strong customer service skills

• • Analytical Self motivated and detail oriented

• Proficient Word Excel with and Microsoft PowerPoint Office, including

• Great customer service

Experience

TUTOR MANAGER MORGAN STATE UNIVERSITY SEPTEMBER 2022 - CURRENT

• Provided instructional support to students in the classroom.

• Encouraged interactions between students and teacher.

• Assisted the teacher in modifying materials to meet the specific needs of a child

• Utilized various techniques to be successful with managing students

• Conducted research and created adhoc reports based on requests

• Conduct training session for team members and other department supervisors and managers

• Supported activities department activities and identified requirements needed to manage weekly and monthly

• Participated in department work groups and initiative PARAPROFESSIONAL/EDUCATOR THE STEPPING STONES GROUP APRIL 2022 – SEPTEMBER 2022

• Provided instructional support to students in the classroom.

• Encouraged interactions between students and teacher.

• Assisted the teacher in modifying materials to meet the specific needs of a child

• Utilized various techniques to be successful with managing students CUSTOMER SERVICE REPRESENTATIVE NATION’S TRUST FINANCE LLS NOVEMBER 2018 – NOVEMBER 2021

• Managing day-to-day team activities including reviewing and responding to customer complaints.

• Planning and participating in office strategy meetings and providing customer service.

• Working with management in drafting letters and reminders to customers. 2

• Liaison with clients to obtain additional businesses for company, reviewing and returning closed files.

• Managing budgets and tracking income and expenses. BOOK CRITIC/EDITOR BLACK ACADEMY PRESS, INC MAY 2018 – OCTOBER 2018

• Conducted book review and critiques

• Edited new writers' unpublished manuscripts

• Provided characterization writers of with novels feedback and ideas on improving story lines while maintaining core themes and TEACHER/TUTOR DEO GRATIAS INTERNATION SCHOOL MARCH 2013 – MAY 2018

• Developed school curriculum and enriched students' retention and success

• Adapted and created study materials in a variety of subject areas such as mathematics, reading and writing that helped students improve test scores and grade point averages

• Designed study guides that were used to improve students- English, writing, and essay

• Recognized and awarded teacher of the year title in 2014

• Supervised school activities during school hours. Education/Certifications

Towson University, Towson MD

MS in Health Information Technology 2024

Morgan State University, Baltimore MD

BA in English May 2019

Medical Coding and Billing