Service Representative Customer

Perlisha Hadley

Melbourne, FL *****

************@*****.***

+1-321-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative_ default caller cenlar mortgage Sourcepoint, Inc. - Palmbay, FL

November 2020 to Present

I'm working for source point mortgage handling default call for mortgage clients of cenlar Daycare Teacher

Plambay daycare llc - Palmbay

September 2019 to May 2020

I was a daycare teacher for the three-year-old class CSR - Customer Service Representative

Addeco Temp service Radial - Melbourne, FL

April 2018 to August 2018

I dealt with accounts shipping and sales for different fashion companies that had accounts with Adecco CSR - Customer Service Representative

Ttech (Formally Teletech) - Melbourne, FL

May 2015 to July 2018

I handled account and sells for Weight Watchers I handled their billing and the accounts Education

High school diploma

Skills

• Cold Calling

• Computer Operation

• Customer Service (5 years)

• Live Chat (5 years)

• Sales (5 years)

• Upselling (5 years)

• Account Management

• Early Childhood Education (2 years)

• Childcare

• Toddler Care (2 years)

• Teaching

• Troubleshooting

• Technical Support

• CRM Software

• Help Desk

• Network Support

• Desktop Support

• Remote Access Software

• Microsoft Windows Server (5 years)

• Customer support

• Negotiation

• Typing

• Accounts receivable

• Lead generation

• SAP

• Communication skills

• Microsoft Excel

Certifications and Licenses

CPR Certification

Present

First Aid Certification

Present

Child Development Associate Certification

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