Package Handler Customer Service

JAMES FLORES

Richmond, VA *****

804-***-**** - ********.**@*****.***

PROFESSIONAL SUMMARY

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Studious [Job Title] offering [Number] years of extensive experience in

[Industry]. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. SKILLS

Financial Management

Employee Training

Microsoft Office

Time Management

WORK HISTORY

07/2018 to Current Store Manager

O'Reilly Auto Parts – Richmond, VA

Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

07/2017 to 01/2018 Package Handler

UPS – Richmond, VA

Used hand-held scanners and physical logs to accurately track item movements. Assembled, sealed and loaded packages into correct trucks. Removed jams and unblocked conveyor system to maintain flow of goods. Followed verbal and written instructions to properly move and ship products. 06/2016 to 04/2017 Cook Shift Leader

Martin's Food – Richmond, VA

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Inspected freezer and refrigerator daily to check and maintain proper temperatures. Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

EDUCATION

06/2018 GED

Meadowbrook High School - Chesterfield, VA

MUSIC

Production, Song Writer, Studio Engineer

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