Billing Coordinator Operator

NEVA CALES

Udall, KS ***** 620-***-**** ******@*******.***

SUMMARY

Experienced business leader with demonstrated strategic planning, problem-solving and

team-building abilities. Successful at bringing in and training staff to handle customer and

business needs. Motivational, diplomatic and respectful of people from different

backgrounds.

SKILLS

EXPERIENCE

Labor relations @ Merchandising

KPI management © Quality management

Marketing tactics systems

Team oversight © Customer relations

04/2020 to Current Owner/Operator

Cales Cleaning — Udall, KS

operate a residential and business cleaning company where

specialize in working around clients schedules and needs

10/2012 to 04/2021 Billing Coordinator

Angels Care Home Health — Winfield, KS

Responded to telephone and in person inquiries with friendly

demeanor and full knowledge of billing department

processes.

Input details into accounts and tracked payments.

Contacted insurance providers to verify insurance information

and obtain billing authorization.

Completed documentation, reports and spreadsheets of

financial information

Kept up-to-date with details of insurance plans and company

requirements.

Performed data import, scanning or manual keying processes

to verify invoice accuracy.

Submitted claims to insurance companies and researched

and resolved denials and explanations of benefit rejections.

EDUCATION AND TRAINING

05/1997 Associate of Applied Science: Marketing Management And

Research

Cowley County Community College And Area Vocational-Technical

School — Arkansas City, KS

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