Production Worker Customer Service

SKILLS

EXPERIENCE

TERESA

SCHAEFER

T

*** **** ******, *******, ** 77833, 979-***-****, **************@*****.*** Knowledge of Microsoft

Word

Able to manage and fill

multiple tasks needing to be

done without being

overwhelmed quickly

Interpersonal skills - Able to

interact and communication

well with others

Mobile - Able to and prefer to

do task that require

walking/moving around

Customer service- Enjoy

serving others

Production Worker June 1981 - June 1984

Blue Bell Creameries Brenham, TX

Worked high-volume production lines, exceeding expected units per hour. Flexed between different positions, helping team exceed targets with skilled work. Boosted production by proactively reporting supply needs prior to shortages. Minimized safety hazards by maintaining clean and organized work areas. Moved products to the next station for further processing or packaging. Packaged finished products into boxes, cartons and containers for shipping to customers. Office Manager/Medical Receptionist/Assistant Supervisor Medical Rds. June 1984 - June 1999 Dept.

Brenham Clinic Brenham, TX

Receive and deliver all incoming calls to doctor, nurse,and staff, while assisting patients coming in to get registered to see doctor..

Assist nurse in checking in patients

Make photocopies of documents needed for daily use. Supervised front office activities, including accounts payable and receivable, and mail management. Preserved customer loyalty by quickly and completely resolving complaints. Organized charts and lab results for doctor to review Funeral Home Assistant/Secretary October 2016 - Current Memorial Oaks Chapel Brenham, TX

Support funeral home administrative operations such as answering phones with multiple lines, while addressing and transferring business inquiries to proper area, taking messages when needed, and contacting directors with immediate need questions for families. Families always are our main focus. We are here to serve, being mindful of meeting them at the door when they arrive, listening to any requests or concerns they may have and helping them in any way we can.

Opening and Greeting ALL guests at door. Communicated with individuals and directed to locations of, visitations, memorial services, wakes and funerals. S

EDUCATION

Typing Obituaries, along with emailing to families to proof, posting on website and emailing to other entities such as radio station, newspapers or other request as needed. Scanning photos for website and videos. Entering information for register books. Executed financial task collecting payments, writing receipts, getting contracts signed, and facts sheets used for state documents, Taking memorials for families. Facilitated funeral services setup, arranging tables for displays, setting up photos or other momentums for families,and putting all floral arrangements in proper areas

.Upon completion of services- responsible for taking out trash, turning off lights, turning down ac units, transferring phones, enabling alarm and locking all doors Also for numerous years I took after hours phone calls for MOC and Strickland FH (Hospice, Hospital's,Nursing Facilities, Families, Dispatch) Brenham High School, Brenham, Texas May 1981

Participated in High School Co-op program for last 3 years of High School, learning the importance and value of hard work, being dependable, accountable, working with and assisting others, and most becoming part of a community.

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