Data Entry Customer Service

TALANA BETHEA

863-***-****/**************@*****.***

I am an enthusiastic individual who is reliable and actively seeking a position that reflects my skills and personal attributes including dedication and the ability to follow through. Progressive Insurance/ Claims Representative Sept 2021- Present

• Customer Service building customers confidence, actively listening and explaining the process of the claim.

• Inbound, outbound calls, and returning voicemails.

• Documentation, gathering facts and liability investigations.

• Mentoring team members and working productively. Geico / Claims Adjuster from May 2019- Sept. 2021

• Interview claimant and witness to gather information.

• Verify that data and statements.

• Evaluate all information to determine how to handle the claim.

• Issue payout

BayCare Winter Haven Hospital / Registrar May 2016-May 2019

• Data entry and complete administrative duties.

• Verifying insurance and collection of copay.

• Managing admission, discharges and transfers.

Polk County Schools / Family Service Advocate January 2014-May 2016

• Recruitment and Enrollment of Head Start Program.

• Liaison between parents, community and staff.

• Case management, data entry and facilitate developmental assessments. REFERENCES

• Lalaina Knowles – 863-***-****

• Gloria Lonton – 863-***-****

• Boris Rodriguez 863-***-****

Contact this candidate